Job Overview: 

We are seeking a highly skilled and passionate Food Runner with 3 + YEARS OF EXPERIENCE years of experience to oversee table maintenance, maintaining the flow of service, and assist  the Servers in the dining room. You must have the ability to work varied shifts, including nights, weekends, and holidays.

The Pomeroy Food Runner responsibilities include delivering food to tables, describing the dishes to guests, performing tableside service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. Potential candidates must be competent with knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines and has the ability to describe all menu items, prices and methods of preparation.

Experience in a fine dining establishment and confidently displaying the feel-good hospitality that Ballyhoo is known for are both important for this position.

Concept Overview:

Pomeroy, loosely translated by the French to mean "The King's Apple," is a neighborhood bistro for great friends and fine foods in the charming heart of Winnetka. Inspired by the Parisian greats, the restaurant is comfortable and elegant, bringing accessible French-inspired fare to the North Shore.

Ballyhoo Hospitality is known for bringing feel-good dining, warm service and innovative yet classic cuisine, personalized to each neighborhood. Pomeroy is the fifth concept from Ballyhoo Hospitality, one of Chicago’s fastest-growing and most respected restaurant groups. Join a team of passionate restaurateurs with fantastic benefits!

What We Offer:

• Paid Leave
• Competitive hourly rates plus tips
• 401k with vested employer match 
• PPO Health, Dental, and Vision Insurance
• Employee Assistance Program
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance.
• Employee dining privileges.

Responsibilities:

• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times. 
• Communicate with other service staff to always ensure the wants and needs of guests are fulfilled.  
• Understand the order taken by the Server and any changes in the menu, dietary restrictions, food allergies, etc. 
• Assist the Chef in expediting the food to the dining room.  
• Keep the expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.  
• Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.  
• Describe dinner features as needed (including changes and additions).  
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.  
• Maintain a clean, safe environment all times in the Dining Room and all service stations.
• Perform all side work applicable to assigned station.  
• Perform other related duties as assigned.

Qualifications:

• At least 21 years of age.
• High school diploma or equivalent work experience.
• Three years or more years of dining room experience and thorough knowledge of fine dining, service procedures and functions.  
• Maintain a Basset and ServeSafe Food HandlersCertification.
• Successful completion of the company’s Food and Beverage training program.

If you are an individual with a passion for excellence and a knack for cultivating guest experiences, we invite you to apply and bring your talents to Pomeroy. Join us in creating unforgettable dining experiences and making our restaurant a cherished destination.

How to Apply:

Please submit your resume, a cover letter detailing your experience and any relevant portfolio or references.