We are a new operation looking for a barista to join our team in Chatham, New Jersey. The barista will be responsible for providing consistently excellent customer service and high level execution of coffee drinks.
Duties and Responsibilities
- Drive a high-performance, employee first, community oriented culture across the team by setting clear expectations and targets, giving prompt and appropriate feedback to direct reports, and supporting development of the team.
- Oversee all coffee operations including quality control, stock management, vendor relationship management and daily reporting while maintaining compliance with company procedures and policies.
- Influence a fun and positive atmosphere by being approachable and professional.
- Ensure all ordering is done in a timely manner while maintaining an accurate inventory.
- Assess the coffee business on a weekly basis to support operational improvements with a focus on optimizing profit and promoting exceptional experiences for staff and guests.
- Strategically and consistently train the coffee team to ensure successful day-to-day operations and customer experience.
- Establish and maintain standard operating procedures for preparation and service of all beverages.
- Ensure all Health & Safety requirements are followed.
- Ensure all maintenance records are up to date.
- Always demonstrate an authentic, best-in-class approach to customer satisfaction while role modeling for the team on best practices aligned with company guidelines and ethos.
- Assist with the development of the store and brand as needed.
- Maintain professional image while on duty.
Qualifications:
- Exhibit excellent organizational skills to effectively plan and execute short- and long-term projects.
- Excellent interpersonal skills and ability to build relationships as well as highly organized, efficient and detail oriented.
- Creative and analytical thinker who encompasses strong business aptitude and is driven by results and guest satisfaction. Naturally hospitable.
- Ability to prioritize and manage multiple tasks within tight deadlines.
Requirements:
- 1 + years of high end coffee experience.
- Genuine passion for service and the hospitality industry.
- Ability to work a flexible schedule including days, early mornings,weekends, and holidays.
- Food/Beverage knowledge in coffee/brunch environment preferred.
- Knowledge in Toast a plus
