Required Years of Experience
1 year
Job Details
A Misi Host has a natural warmth and hospitable demeanor, is able to perform the required tasks with grace under pressure, problem solve on-the-fly, and thrive within a collaborative work environment. As the ambassador to the restaurant, the Host is the first and last person our guests will interact with and therefore has one of the most important roles in the restaurant!
Key Responsibilities:
- Receive day-time guest inquiries, as well as vendors, kindly.
- Respond to guest emails/texts/phone calls in a professional and timely manner.
- Maintain cover count by confirming guest reservations, updating reservation status, and reaching out to notify/waitlist.
- Prepare for service including menu-printing, date-stamping and updating the wine lists when necessary.
- Welcome guests upon arrival and verify vaccination status. Warmly thank guests as they depart.
- Understanding pace of service through awareness of timing, table status, and upcoming seatings, effectively communicates to guests if we are behind on reservations.
- Communicate guest notes to Management, Sommeliers, Chefs, and add to guest Resy profiles.
- Maintain cleanliness of guest restrooms throughout service.
- Assist with training new team members.
Benefits:
- Medical, dental and vision insurance offered on the 1st of the month 30 days after hire date.
- PTO available after 6 months.
- Grovehouse dining discount.
- Mental health and wellness programs available via Grovehouse partnerships.
- Focus on internal mobility and professional growth.
*Must be available to work weekends*
Equal Employment Opportunity: Grovehouse does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at (347)566-3262 or [email protected].
Compensation Details
Compensation: Hourly ($18.00 - $22.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts, Wellness Program
Required Skills
Resy Experience
Problem Solving
Grace Under Pressure
Communication
Organizational Skills
Collaboration
Time Management
Customer Service
Read more
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Italian
Upscale Casual
Part of Grovehouse
Misi, located in South Williamsburg, Brooklyn, celebrates handmade pasta dishes and vegetable antipasti inspired by simple Italian cooking.
Chef Missy Robbins found her Italian soul in her five years as Executive Chef at Spiaggia from 2003-2008 in Chicago. Focusing her skills on fine dining Italian allowed Missy to find her true passion in cooking and to more fully understand regional Italian cooking.
Missy returned to New York in Fall of 2008 to be the Executive Chef of A Voce Madison and A Voce Columbus. While there she maintained Michelin stars at both locations for the entirety of her tenure and also was honored to be one of Food and Wine Magazine’s Best New Chefs in 2010. Missy moved on to open her first solo venture, Lilia, in early Winter of 2016. Shortly after, the beloved spot earned three stars from the New York Times. Missy's first book "Breakfast , Lunch, Dinner...Life" was published in September 2017. She was most recently recognized as Best Chef New York City in 2018 by the James Beard Foundation.
Awards
2018Leadership
Chef / Owner
