Crown Shy is the first solo project of Chef James Kent. Inspired by James’s upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.
Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.
The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.
Crown Shy has been awarded 1 Michelin star & 2 stars by the NYT and has been acknowledged as one of the most popular new restaurants in the city by multiple publications.
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As a Floor Manager at Crown Shy, you will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & noticeably appreciative. We are looking for a candidate that takes a 'hands on' approach to mangement and is willing to lead by example and with empathy. As a Floor Manager at Crown Shy, you will work closely with senior management and Human Resources to ensure that restaurant standards and policies are represented clearly to the team and are being followed. In addition to being present on the floor during service, your job duties will include administartive tasks such as composing daily reports, cash handling, covid check ins/temperatures, ordering & closing the restaurant.
Crown Shy believes in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Floor Manager, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your fellow managers & line employees.
This is a full time position and requires flexible schedule availability: weeknights and weekends. Crown Shy is open 7 days a week. We are closed for Thankskgiving, Christmas Eve, and Christmas Day.
Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!
RESPONSIBILITIES
SKILLS & REQUIREMENTS
- Must have 2 years + experience in a NYC restaurant as a Manager
- Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues
- Must demonstrate strong food, wine, and spirits knowledge and eagerness to continue education
- Be comfortable using a digital point of sales system.
- Be able to effectively communicate, give and take constructive criticism, and productively lead in a small team dynamic.
- Must be able to easily adapt and improvise in order to personalize service for each guest
- Must have a strong focus, heightened attention to detail, precise organizational skills and a passion for the hospitality industry
- Have full schedule availability, including weekends and holidays
- Must be knowledgeable of Industry critics & awards
PHYSICAL DEMANDS
- The Floor Manager should
- Be able to stand for extended periods of time [over 5 hours]
- Be able to lift and carry 50 pounds steadily
- Be comfortable bending, sitting, walking extended distances including up and down flights of stairs, and moving.
- Be comfortable with heights, elevators and small spaces.
HERE’S WHAT WE CAN DO FOR YOU
- Comprehensive Benefits Package [medical, vision, dental]
- Pre-Tax Deductions for Commuters
- Paid Time Off
- EAP
- Provide a work environment where you and your guests will want to return
- Provide opportunities for growth within the Hospitality industry