Cosette Wine Bar and Bottleshop is a European inspired wine bar located in the Sportsman’s Lodge in Studio City. We focus on classic wines from old world regions and thoughtfully sourced farmers market ingredients. Cosette is the perfect place for an aperitivo and a snack, or for a full meal.
We are looking for a floor manager who is highly energetic, detail-oriented, structured and loves the hospitality industry as well as food and wine!
KEY RESPONSIBILITIES:
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Make employment and termination decisions consistent with General Manager’s guidelines for approval or review.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all products are received in correct unit count and condition. Deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipating business activity while ensuring that all positions are staffed as needed and labor cost goals are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Assist General Manager in staff wine education
• Provide advice and suggestions to General Manager as needed.
QUALIFICATIONS:
• Good with customers and leads by example.
• 2+ years of restaurant management experience.
• Experience working in a high volume restaurant.
• Professional and positive communication skills and leadership ability.
• Have knowledge of service, food and beverage, generally involving at least two years of front-of-the-house operations and/or assistant management positions.
- Has a strong foundation of classic wine knowledge, Court of Master Sommeliers or WSET cert a plus!
WORKING CONDITIONS & EXPECTATIONS:
• Work schedule may require weekends and holidays, early morning and late evenings.
• Always act in a professional manner that represents the restaurant, owners, partners and staff.
• Demonstrate teamwork in all areas of the restaurant.
• Work with a positive attitude in all types of situations.
• Strong, positive and respectful communication skills.
• Follow safety and sanitation rules and laws at all times.
• Coaching and mentoring staff to develop a team and encourage promoting within
