Position Description:
The role of Restaurant Manager is a multifaceted role of leadership, business & operations management and guest services. A successful manager takes ownership of his/her role and the business and collaborates in its growth.
The manager will oversee the daily operations, develop guest relations, be responsible for maintaining FOH service levels, managing the front of house staff, be responsible for the achievement of financial goals and working with Executive Chef and BOH Team to ensure the guest experience is at the highest level in a clean and safe restaurant.
Hard & Soft Skill Qualifications:
- 2+ years of upscale-casual restaurant management experience preferably in chef-driven restaurants.
- Strong understanding of hospitality standards and dining service with high attention to detail.
- Proficient at service standards, sanitation practices, FOH and BOH management functions.
- Strong verbal and written communication skills with effective delegation, follow through and creation of accountability.
- Solid understanding of IT and experience with POS systems. Proficient with word processing, and excel.
- Bi-lingual is a plus.
- Able to work approximately 50 a week. Must be able to work a flexible schedule including days, nights, weekends and holidays (except Thanksgiving, Christmas Eve, Christmas Day and New Years Day).
- Must be able to lift 10-25 lbs.
- Serv-Safe Certification in California.
- A genuine sense and love of hospitality, know how to create a unique experience and have inherent leadership abilities to lead and direct an energetic team and create a fun working environment.
- Dependable, flexible, and self-motivated yet able to take direction and work as a team member
- Positive attitude. Social. Fun character. Problem solver. Determined to be the best.
- GREAT with people! Enjoys guest interaction and developing relationships with guests and our community.
- Good Judgment and decision making skills. Relies on experience and judgment to plan and accomplish goals
- Excited about achieving personal/professional growth and about embracing and driving change while overcoming challenges with collaboration and creativity
- Numbers- and details-oriented.
- Physically fit to bend, stoop, walk, and perform other physical tasks for hours.
- Must have exceptional work ethic
