Position Description:
The role of Restaurant Manager is a multifaceted role of leadership, business & operations management and guest services. A successful RM takes ownership of his/her role and the business and collaborates in its growth. A high level of drive and passion is required in any of our concepts but this restaurant; so deeply involved in the community and culture, will require the right ambition to create new realities in leadership by our RM running the business as their own.
The RM will oversee the daily operations, develop guest relations, be responsible for maintaining FOH service levels, managing the front of house staff, be responsible for the development and achievement of financial goals and working with Executive Chef and BOH Team to ensure the guest experience is at the highest level in a clean and safe restaurant while ensuring the efficient and profitable business performance and use of resources.
Hard & Soft Skill Qualifications:
- 2+ years of upscale-casual restaurant management experience preferably in chef-driven restaurants.
- Strong experience running a beverage program including beer, wine & spirits
- Sommelier Certification. Cicerone Certification a plus.
- Strong understanding of hospitality standards, dining service and beverage programs with high attention to detail.
- Proficient at all levels, including recipe knowledge, service standards, sanitation practices, FOH and BOH management functions.
- Strong verbal and written communication skills with effective delegation, follow through and creation of accountability.
- Solid understanding of IT and experience with POS systems. Proficient with word processing, and excel.
- Proficient with financials (P&L's, inventory, food/labor cost, etc.)
- Bi-lingual and social-media working knowledge is a plus.
- Able to work at least 50 to 60 hours a week or more as needed. Must be able to work a flexible schedule including days, nights, weekends and holidays (except Thanksgiving, Christmas Eve, Christmas Day and New Years Day).
- Must be able to lift 10-25 lbs.
- Serv-Safe Certification in California.
- A genuine sense and love of hospitality, know how to create a unique experience and have inherent leadership abilities to lead and direct an energetic team and create a fun working environment.
- Dependable, flexible, and self-motivated yet able to take direction and work as a team member
- Positive attitude. Social. Fun character. Problem solver. Determined to be the best.
- GREAT with people! Enjoys guest interaction and developing relationships with guests and our community.
- Good Judgment and decision making skills. Relies on experience and judgment to plan and accomplish goals
- Excited about achieving personal/professional growth and about embracing and driving change while overcoming challenges with collaboration and creativity
- Numbers- and details-oriented.
- Physically fit to bend, stoop, walk, and perform other physical tasks for hours.
- Must have exceptional work ethic
