Primary Objective of Position:
- Displays a professional demeanor to all guests in the hotel’s food and beverage outlets including but not limited to Travelle Restaurant, Travelle Bar, In Room Dining, and Pavillion.
Responsibilities and Job Duties:
- Meet and greet guests as they arrive and depart, offer choice of seating, then escort them to their table and present menu
- Maintain proper set up of the dining room and cleanliness and standard presentation of all menus
- Promptly answer the telephone and input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested
- Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
- Cooperate closely with other members of the outlet team including servers and kitchen colleagues. Act as a liaison between the guest and other hotel departments
- Responsible for assisting in inspecting linen, china, silverware and condiments. Clear all tables during and after meal periods. Maintain the cleanliness of the Host stand
- Provide knowledge of the hotel, facilities and local city attractions to respond to guest/client inquiries
Experience Required:
- High School graduate or equivalent preferred. College degree preferred with emphasis on Hospitality and Tourism
- 1 - 2 years of previous restaurant experience required
- Prior Food & Beverage experience
- Luxury hotel experience preferred
- Knowledge of POS system
EOE, Including Disability/Veterans