As a Cafe Manager, you will manage a small team of food service professionals and be responsible for overall guest service.
Essential Duties and Responsibilities:
• Oversees dining services operations.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
• Assists with profit and loss and budgeting as it pertains to this venue.
• Manages in quality control of all food and beverage offerings.
• Assists in the responsibility for all food service-related activities, including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs per season.
• Performs other duties as assigned.
Qualifications:
• Minimum 5 years of food service management experience.
• Experience in related food service operations.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• NYC-DOH Food Handler's Certification
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven
