Hello. We are looking to hire a front-of-the-house lead server who is passionate about hospitality. We are looking for a motivated leader to oversee daily operations, supervise employees, and ensure that our customers receive outstanding service.
Fish & Bird Sousaku Izakaya is an authentic Japanese restaurant with a modern, fresh, California flair. We serve the true Japanese food we grew up with in Japan. We want to work with people who appreciate the intricacy of Japanese cuisine and want to grow with us.
Fish & Bird is a Michelin Guide-listed restaurant, and we are looking for a few great cooks to join our team. https://guide.michelin.com/us/en/california/berkeley/restaurant/fish-bird-sousaku-izakaya . We also made the Esquire's Best New Restaurant 2021 list. https://www.esquire.com/food-drink/restaurants/a38254590/best-new-restaurants-in-america-2021/
Responsibilities as a server shift lead:
- Supervise employees, assigning duties.
- Monitor team performance and ensure duties are performed efficiently.
- Ensure compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Manage opening and closing duties ensuring all the tasks are completed
- Handling customer issues and escalating to management as needed
- Greet and make all guests feel welcome at the restaurant
- Respond to guest inquiries and requests in a timely fashion
- Be knowledgeable regarding our concept, food and beverages
- Explain our restaurant concept to customers
- Explain to guests about menu items and make recommendations.
- Serve food & beverages to the customers
- Clean and prepare the dining areas
- Greet and make all guests feel welcome at the restaurant
- Perform other restaurant duties as assigned
- Be proficient with our reservation system as well as POS
Qualifications:
- Minimum 1 year experience as a server
- Ability to build rapport with guests
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills in English
- Willing to work hard as a part of the team
- Have the attitude of learning the true modern Japanese cuisine
- Be caring of customers, co-workers and people around you
- Have a "No job is too small!" attitude -- you will be asked to clean in addition to hosting, running, serving, learning, etc.
- Always stay busy -- if the restaurant is slow, then we need to be polishing glasses, silverware, etc. There will not be idle time.
- Be able to lift 50 lbs
- Be eligible to work in the U.S.
- Familiarity with Japanese cuisine is a plus.
- Have fun in a fast-paced environment!
This is a full-time or part-time position; a minimum of three days a week.
Employees who work 30+ hours will be eligible for insurance. A 401(k) plan is also available. If you are interested, please email your resume to [email protected]. We would love to talk to you.
