Floor Manager
Massara
913 Broadway, New York, NY
Massara hiring Floor Manager in New York, NY

Massara hiring Floor Manager in New York, NY

MassaraMore Info

Full Time • Salary ($76k - $84k)
Expired: Jan 26, 2025

Sorry, this job expired on Jan 26, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Massara is the second restaurant from the Fai Bravo Hopsitalty group behind the Michelin Starred (NYTimes 3-Star) Italian restaurant, Rezdôra. Massara, like Rezdôra is a regionally specific restaurant dedicated to the food & hospitality of the Campanian region in Italy. Fai Bravo was founded by CIA graduate Chef Stefano Secchi and entrepreneur David Switzer.  Mr. Secchi’s father is from Italy and he has worked and cooked in the homeland for 3 years including at Osteria Francescana, All’Enoteca and Hosteria Giusti, based in Modena, Emilia Romagna and Canale, Piemonte respectively.  

We are seeking an experienced Floor Manager with a strong work ethic to help maintain the highest standards of service and professionalism.  Our ideal candidate is a professional who is also energetic, and passionate about all aspects of hospitality.

The FOH Manager will work closely with both the General Manager and all members of the restaurant’s management team to ensure the restaurant is operating according to the standards set by the executive management team and owners. They will be responsible for overseeing service, training FOH staff and will share in administrative responsibilities. Managers are an integral and active member of service. Managers are expected to be hands on from the beginning to end of the guest experience – with guests, the service team, and with Back of House team.

As part of our operating team, you’ll receive:

  • Competitive salary
  • Quarterly bonus
  • Health insurance with 75% match on vision and dental
  • Opportunity to build upon a knowledge of strictly Italian cuisine with a focus on Southern Italia
  • 20% discount for in-restaurant dining
  • Opportunity to grow with future projects

Our ideal candidate posesses the following qualities:

  • Constant desire to improve all FOH operations
  • Be organized, able to supervise and execute shifts
  • Deliver superior service and optimize client dining experience on a daily, consistent basis
  • Demonstrate an emphasis on driving business while improving quality and guest retention
  • Performing high level of customer/guest service and guest interaction by exhibiting a friendly personality and engaging guests consistently
  • Lead by example in all areas:
Proper execution of all service standards and protocols

Clear and professional communication with other managers, all hourly employees, and guests

Exceptional work ethic, strong attention to detail, and a collaborative attitude


Service Experience Requirements:

  • A minimum of 3 years of fine dining experience as a manager 
  • Computer literacy to include: Microsoft Office, Illustrator, Toast & TripleSeat
  • Literacy to reservation platforms such as: OpenTable/Resy
  • Strong food and beverage knowledge with the desire to learn in detail about traditional & authentic Italian food, wine, beer and spirits
  • Experience in various capacities of restaurant staff (ie: server, host, bartender, busser, runner, etc.) strongly preferred
  • Must have open availability and able to work flexible hours
  • Candidates should be highly organized, efficient, and be able to work with precision
  • Financial/Cash handling 
  • Conflict resolution & mediation 


Compensation

The base pay range for this position is $71,500 - $75,500 per year.  The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

If you are interested in joining our team, please submit your resume. Attachments that cannot be opened will not be considered.

We are an Equal Opportunity Employer. 


Compensation Details

Compensation: Salary ($76,000.00 - $84,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Organizational Skills

Supervisory Skills

Customer Service

Communication Skills

Attention to Detail

Collaboration

Fine Dining Experience

Computer Literacy

Reservation Platform Knowledge

Food and Beverage Knowledge

Traditional Italian Cuisine Knowledge

Flexible availability

Financial Management

Conflict Resolution

Mediation Skills

Read more

View Job Description

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Italian

Upscale Casual, Fine Dining

Part of Fai Bravo Hospitality

Massara ("head of household" in Southern Italian dialect) is a rustic Italian restaurant focused on the regional cuisine of Campania from the team behind Michelin Starred Rezdora. The menu is based on live fire and the restaurant will produce pastas and pizzette from the region, in a very, authentic-Italian way.

Open Jobs From Massara
BartenderHost

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