Join our Team! We are hiring a Shift Supervisor for our Upper East Side location in New York City!
Vive la Crêpe / Blenoir, established in 2009, brings delicious savory and sweet crêpes, made fresh to order, to New York City. Currently with three locations and more on the way in 2024, we are seeking team members at all levels to join us as we grow! If you are obsessed with creating great guest experiences, are passionate about crepes & coffee, we want to speak to you!
Our NYC locations are hiring an experienced food & beverage professional to join the team as a Shift Supervisor.
The Shift Supervisor plays a pivotal role in ensuring efficient operations during each shift, leading the team and prioritizing excellent customer service. Responsibilities include overseeing staff, streamlining operations, and maintaining high-quality menu offerings.
Primary Duties and Responsibilities Include:
- Prepare food for service (e.g. slicing vegetables, preparing sauces, etc), following all recipe & portion control guidelines
- Set up and stock stations with necessary supplies at start and end of shift
- Cook crêpes in cooperation with the rest of the team, adhering to quality & food timing standards
- Lead by example and exhibit superb customer service skills while assuring the rest of the team carries it out as well
- Successfully handle any service issues during the shift and provide proper solutions to keep guests happy and retain them
- Leads the store and team to always achieve an “A” (if not applicable, passing grade) in health department inspections, or other occasional inspections
- Accountable for cash counting at the beginning / end of their shift and assuring that the team is handling cash correctly, approving discounts where applicable, and processing refunds when applicable and approved
- Ensure full compliance with hygiene/sanitation regulations and safety standards, per DOH guidelines
Candidates can expect:
- Competitive hourly pay, ranging from $18.50-$20/hour, depending on experience
- Career growth opportunities with a growing company
- Paid vacation time + sick time
- A dedicated team of operators to support the venue and team
Position Requirements:
- At least 1 year in a supervisory position in the food & beverage industry
- NYC Food Handler’s Certificate is required
- Availability to work a varied schedule of nights, weekends, and holidays
- Availability to work a minimum of 4 shifts per week is required for supervisory positions
- Ability to use various technology such as Microsoft office, scheduling platforms, inventory systems, and Point of Sale systems
- A positive, inspiring attitude with the desire to motivate others to do their best everyday!
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
Vive la Crepe / Blenoir is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.