Nami Nori is looking for a highly personable and dedicated Floor Manager to join the team in our flagship West Village location! The ideal candidate is motivated, detail oriented, has a passion for people and service, and is comfortable leading a team. 

ABOUT YOU:

• Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
• Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
• Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment
• Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities
• Eager and excited to learn new skills and excel within a growing company 

WHAT YOU’LL DO:

• Assist with the day-to-day operations of the restaurant with the main focus being on service
• Maintain exceptional standards to provide the highest level of service and hospitality
• Develop strong and lasting relationships with staff and guests
• Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards
• Serve as an educator, as well as an inspirational, committed and responsible leader to the  restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction
• Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a  memorable food and beverage experience  
• Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed 

Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality.  We are committed to creating great experiences for both guests and employees alike.

POPULAR ACCLAIM:

• 68K followers on Instagram
• ★★ The New York Times  “Nami Nori Gets Hand Rolls Right, and Other Details Too”
• Michelin Guide   “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”
• The NEW YORKER   “Nami Nori’s Hand Rolls Are Worth the Wait”
• And more…

BENEFITS

• Compensation: $65k-$72k range, based on experience
• 56 hours paid time off annually
• Additional 40 hours vacation time annually for management
• Medical, dental & vision health insurance programs with employer contribution
• Additional pre-tax health care spending program
• Commuter benefits
• Employee dining discounts at any Nami Nori location
• Opportunity to grow professionally with a growing company

ABOUT YOU:

• Great passion for people and hospitality
• Exceptional communication skills
• Natural leader
• Strong work ethic
• Attention to detail and excellent organizational skills
• Ability to multitask & problem solve
• Entrepreneurial & results driven
• Thrives in a fast-paced environment
• Flexible availability (able to work nights, weekends, and holidays)
• 2+ years of experience in a similar management position

POSITION SUMMARY

The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space. 

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.