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Host
MUSE Santa Monica
108 W Channel Rd, Santa Monica 90402
MUSE Santa Monica hiring Host in Santa Monica, CA

MUSE Santa Monica hiring Host in Santa Monica, CA

MUSE Santa MonicaMore Info

Full Time • Hourly ($19.00 - $22.00)
Expires: Jul 18, 2024

148 people viewed

Required Years of Experience

1 year


Job Details

Host

Primary Duties: Receiving and seating guests, running the reservation system and guest relations. 


Overview

As a host at MUSE, you are responsible for making every guest feel at home as soon as they walk through our doors. As the first and last checkpoint with guests, it is important to make sure that you say hello and goodbye to each guest, and make sure that they enjoyed their time with us.  You will work closely with the service team in the pursuit of one common goal; that every guest leaves happy. 


Responsibilities

  • Maintaining a confident and professional presence at the door at all times
  • Stocking all necessary items and tools at the host stand
  • Getting the 1st name,  last names, phone number and email of each guest for the registry
  • Greet guests with a smile as soon as they enter the restaurant
  • Recognize frequent guests and call them by their last name 
  • Arrange reservations for service
  • Communicate the name of the party host and their position number to the server and manager
  • Creating guest ‘PX’ chits for managers, servers, and the kitchen
  • Saying goodnight to each guest: Look at the guest in the eye “thank you (insert name)  for joining us this evening”
  • Updating the reservation system with guest information (special occasions, dietary restrictions etc.)
  • Operate from “Yes” and try to accommodate special requests
  • Maintenance of menus, clean and accurate
  • Organize wait list (when applicable)
  • Communicate with Kitchen & managers regarding flow of seating
  • Acknowledge special occasions and alert servers & management team
  • Escort guests to their tables and ensure it is to their liking
  • Make menu recommendations when requested
  • Input guest preferences into reservation profiles
  • Politely be able to explain seating and reservation policies to guests
  • Attend regularly scheduled training meetings to develop knowledge and skills
  • Menu and wine knowledge

Compensation Details

Compensation: Hourly ($19.00 - $22.00)


Required Skills

Customer Service

Reservation System Management

Guest Relations

Communication

Attention to Detail

Organization

Menu Knowledge

Wine Knowledge

Problem Solving

Teamwork

Professionalism

Adaptability

Read more



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OPENING SOON

French, Californian

Fine Dining

We're building a passionate team dedicated to hospitality, ensuring every guest is nourished, fulfilled, and happy.

MUSE is a Modern French restaurant opening this summer. Our menu merges the DNA of classic French cuisine with lighter modern techniques and local produce from the nearby Santa Monica Farmers Market.

As part of our team, you will work alongside our General Manager Matthew Rogel, formerly of Felix, and train with Diego Masciaga, the renowned GM of the 3 Michelin-starred The Waterside Inn.

Hospitality and Craftsmanship are at the heart of MUSE. Visionary Marc Ange has designed our interiors, and we will feature a semiannually rotating art exhibition, beginning with a collection of works by Joan Miro.

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