The purpose of a RESTAURANT BUSSER is to ensure that restaurant remains clean by quickly and efficiently bussing and wiping tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Wipe tables or seats with dampened, sanitized cloths and replace dirty tablecloths.
• Set tables with clean linens, condiments, or other supplies.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
• Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
• Serve ice water, coffee, rolls, or butter to patrons.
• Fill beverage or ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate items requested by customers.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.

• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers. 

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards. 
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance. 
• Demonstrates the desire and ability to provide high quality service to both internal and external customers. 
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed. 
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up. 

EDUCATION AND EXPERIENCE REQUIREMENTS

A high school diploma or general education degree (GED); or 3 to 6 months of related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

• Ability to follow instructions.

WORK ENVIRONMENT:

The work environment normally entails the following:

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. 

The physical activity normally entails the following attributes.

Position is expected to:

•              Stand more than 2/3 of the time

•              Walk more than 2/3 of the time

•              Sit less than 1/3 of the time

•              Lift up to 50 lbs more than 2/3 of the time

•              Push / pull up to 50 lbs less than 2/3 of the time