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Server
Kumiko
630 West Lake Street, Chicago, IL
Kumiko hiring Server in Chicago, IL

Kumiko hiring Server in Chicago, IL

KumikoMore Info

Full Time • Hourly ($25.00 - $30.00) plus tips
Expired: Jul 5, 2024

Sorry, this job expired on Jul 5, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Kumiko is an award-wining Japanese Dining Bar in Chicago. We have both an a la carte menu as well as an 8-course tasting menu experience. We are open Wednesday - Sunday, and are looking for a service professional to join our team full-time.
Below is a basic outline of the expectations.
*The estimated pay range noted here includes base pay, and a service charge which is split amonst the staff. The above numbers showcase a lower estimate, as with additional tips the take home hourly is higher.

JOB SUMMARY

The Server is one of the most important positions at Kumiko. You are responsible for guiding each guest’s experience. You will have the most facetime with each guest and therefore the most impact on their assessment of the restaurant. The server is gracious, thoughtful, focused, and intimately aware of their surroundings. You are accommodating and never make anyone feel ashamed or anxious, be it guest or coworker. You are organized, efficient, and are able to prioritize so that each necessary task is completed in a timely and proper manner. 


OPENING

  • LINENS: guest table folds, bathroom towels, pinch pot towels, table wipes, oshibori, serviettes.
  • Vacuum banquette.
  • Set & line up tables.
  • Vacuum detail the floor.
  • Refresh & restock the bathroom for the day: clean the toilet, clean the sink, change out trash bag, restock towels/toilet paper/tampons/soap/lotion/dental flossers/WotC flyers.
  • Replenish togo wares

DURING SERVICE

  • Warmly greets each table within 1 minute of being seated.
  • Explains the menu thoughtfully and is able to answer questions about every detail of both the food and beverages we offer.
  • Maintains contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Keeps each table clean and tidy, as well as all workstations.
  • Clears dishes as needed.
  • Ensures each table is ready to accept any dishes or beverages (marked with the correct flatware, is clean of any crumbs or spills, has enough space for the items, etc.).
  • Escorts guests through the dining room.
  • Fires dishes as needed so that no one is waiting more than 3 minutes between courses and conversely does not have too many items on the table.
  • Maintains constant communication with guests, ensuring that they enjoy each item, has everything they need (proper flatware, etc.), all their questions are answered, that they know what to expect next, and all other needs and wants are met. 
  • Closes each table, graciously offering the bill, thanking the guest for spending their time with us, offering salutations when they leave, walks guests to the door, & retrieves their coats if applicable.
  • Cleans and resets tables, making sure they are detailed and ready to welcome the next guest.

CLOSING

  • Clear off all candles & bud vases from tables.
  • Turn off battery operated candles.
  • Empty server station trash can.
  • Plug in POS handhelds, lighters, & table lamps.
  • Ensure every table is clean.
  • Enter any gratuity on individual checks & close them out.
  • Turn in CC slips & all cash to the closing manager.
  • Claim all cash tips when clocking out.

Compensation Details

Compensation: Hourly ($25.00 - $30.00) plus tips

Benefits & Perks: Health Insurance, Dining Discounts, Daily Staff Meal, Ongoing Learning Opportunities


Required Skills

Experience with Tasting Menus

Attention to Detail

Food Safety Knowledge

Customer Service

Wine Service

Excellent Communication Skills

Ability to prioritize tasks

Spirits Knowledge

High Volume Service

POS Systems

Organizational Skills

Teamwork

Sake Knowledge

Problem Solving

Japanese Cuisine

Adaptability

Craft Cocktail Knowledge

knowledge of food and beverage offerings

Verbal Communication

Ability to work efficiently under pressure

Japanese Sake

Time Management

Attention to Cleanliness and Sanitation

Read more

View Job Description

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1 Employee Recommendation

Kumiko is a Japanese cocktail bar located in Chicago's River West neighborhood.

At Kumiko, there is a special consideration for every detail of the experience. There is an aura of elegance served alongside immaculate technique and searing creativity.

Kumiko serves little luxuries, encouraging enjoyment over excess. Above all, Kumiko is a safe space, where people will be treated with kindness and respect.

Awards
2023
2022
Open Jobs From Kumiko
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