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Maitre D
Zou Zou's
385 Ninth Avenue, Suite 85, New York, New York 10001
Zou Zou's hiring Maitre D in New York, NY

Zou Zou's hiring Maitre D in New York, NY

Zou Zou'sMore Info

Full Time • Hourly ($22.00 - $28.00)
Expired: Jul 4, 2024

Sorry, this job expired on Jul 4, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Quality Branded Restaurant Group is searching for our next MAITRE D for our Zou Zou's location. 

This is a full-time position that requires weekend and evening availability.

Position Summary: The Maitre’D manages the front door and reservation operations while always presenting an excellent first impression of the restaurant. The Maitre’D must possess high level organizational and communication skills with the ability to think and act quickly. Maintaining poise and positivity in a fast-paced work environment is critical to success.

Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:

  • Warmly greet every guest of the restaurant and provide a lasting first impression
  • Answer restaurant phone and field reservation requests and restaurant questions
  • Leads reservations system management, works to provide a proper flow of service with strategic management of reservation and walk in seating and maximizes the book wherever possible
  • Communicate pertinent reservation and guest notes to applicable team members (servers, kitchen team, manager etc.)
  • Constantly observes status of room and tables to maintain up to date table statuses
  • Manages waitlist by establishing accurate wait times for walk-ins
  • Possesses proficient knowledge and understanding of all food and beverage menus
  • Possesses excellent knowledge of the restaurant operations (hours and days of operation, address, company information, etc.)
  • Ensure all VIPs, Investors and other important guests are receiving appropriate accommodations and excellent service
  • Create detailed guest notes and profiles
  • Maintain a clean and organized host station before, during and at the conclusion of shift
  • Perform other duties as directed by management

Position Requirements:

  • Available to work various shifts, weekends and holidays
  • 100% -- Stands during entire shift
  • 75% -- Reaches, bends and stoops frequently
  • Must be able to carry up to 20 lbs
  • Must be able to clearly and effectively communicate with guests in person and on the phone

Knowledge and Skills:

  • Maintain excellent communication skills with management, servers, team members and guests.
  • Must be able to clearly and accurately communicate with guests and co-workers in English (including reading, writing, and speaking).
  • Possess advanced proficiency with reservation management systems
  • Possess excellent time management, organizational and multi-tasking skills
  • Maintain knowledge and practice of workplace safety procedures.

Compensation Details

Compensation: Hourly ($22.00 - $28.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

High Level Organizational Skills

Communication Skills

Quick Thinking and Action

Positivity in a Fast Paced Environment

Reservation System Management

Strategic Management of Reservation and Seating

knowledge of food and beverage menus

Knowledge of Restaurant Operations

VIP Guest Accommodations

Guest Notes and Profiles Creation

Communication With Guests in Person and on the Phone

Advanced Proficiency With Reservation Management Systems

Time Management

Multi Tasking Skills

Workplace Safety Procedures

Read more

View Job Description

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Mediterranean

Casual Dining, Upscale Casual

Part of Quality Branded

Zou Zou’s, a lively and modern Eastern Mediterranean restaurant from chef Juliana Latif. Offering a menu inspired by and celebrating the cuisine and flavors of the Eastern Mediterranean region, bringing in influences from Lebanon, Israel, Turkey, Egypt, Syria, and Jordan, among others. Zou Zou’s is part of Quality Branded, the restaurant group behind favorite destinations like Don Angie, and has partnered with Montage Hotels & Resorts to open adjacent to their first New York City hotel, Pendry Manhattan West.

Quality Branded is a group of upscale restaurants, which are owned or managed by father-son restaurateurs Alan and Michael Stillman with chef Craig Koketsu, including the flagship location of Smith & Wollensky, Quality Meats, Quality Italian New York & Denver, Quality Bistro, Don Angie's, Zou Zou's, Kini's Denver and Bad Roman.

Quality Branded makes offering comprehensive benefits to our employees a priority. We offer fantastic traditional benefits as well as some great perks that we hope makes you love working here! In addition to our benefits, we pride ourselves on our long term employees and opportunities for growth in your career, and have a commitment to develop our current employees and promote from within whenever possible.

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