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abc kitchen
35 East 18th Street, New York, NY, United States
abc kitchen hiring Reservationist in New York, NY

abc kitchen hiring Reservationist in New York, NY

abc kitchenMore Info

Full Time • Hourly ($22.00)
Expired: Jul 4, 2024

Sorry, this job expired on Jul 4, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year

Job Details

abc Restaurants is Actively seeking an experienced Reservationist!

At abc Restaurants (abc Kitchen, abc Cocina, abcV), we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet. Our atmospheric elements feature environmentally conscious stories, honoring the preservation of the arts and global sustainability. Jean-Georges has made culinary history and developed a reputation as remarkable as his food, by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.

As a Reservationist, you will be part of the Central Reservations Department securing reservations for multiple key venues of the Jean-Georges portfolio. Your key responsibility will be to manage the day-to-day operation of Restaurant Reservations and to accommodate client requests in a timely manner, oversee bookings, and guest database, handle large parties and the process of taking, recording, changing, and canceling reservations, and support with various administrative and clerical functions.


  • Efficiently and accurately handle reservations, cancellations, and a variety of inquiries received from guests, and redirect these inquiries to the restaurant as needed
  • Responsible for maximizing bookings by delivering a warm & friendly, yet efficient reservations service
  • Speak clearly and persuasively in positive or negative situations and respond well to questions
  • Alert to all aspects of the dining operation throughout the shift and knows when to seek assistance from Management to resolve guest concerns
  • Develop a complete working knowledge of the menus
  • Assists in other F&B departments as needed
  • Deliver exceptional service consistently and anticipate guests’ needs
  • Operate ethically to protect the image of the Company
  • Maintain a good working relationship with others by promoting teamwork and fostering a harmonious working climate
  • Perform other tasks as requested
  • Minimum of one (1) to two (2) years of relevant experience required
  • Demonstrate flexibility and patience; possess an interest in people
  • Maintain a high level of sensitivity and confidentiality regarding personal and medical information from guests that is shared
  • Help train new department team members
  • Basic PC & Microsoft knowledge and comprehension (Word & Excel)
  • Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages
  • Strong communication skills; email and telephone skills
  • Great attention to detail
  • Familiarity with Resy and Avero is a plus
  • Professional demeanor, polished appearance with the ability to exceed guest's expectations 
  • Ability to work a flexible schedule including days, nights, weekends, and holidays 


  • Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
  • Must be able to lift and carry up to 25 lbs 
  • Ability to stand for prolonged periods of time and climb steps regularly. 
  • Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 


The base pay range for this position is $22/hr. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.


Compensation Details

Compensation: Hourly ($22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Required Skills

Reservation Management

Customer Service

Administrative Support

Clerical Functions


Problem Solving

Attention to Detail

Food Knowledge

Beverage Knowledge

POS System


Avero Knowledge

Telephone Skills






Basic PC & Microsoft Knowledge

Read more

View Job Description

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2 Employee RecommendationsSee Details

Part of Restaurants by Jean-Georges

abc kitchen and abc cocina with jean-georges, phil suarez and abc carpet & home invite you to engage in regionally-grown, organically focused cuisine that is rooted in cultivating a safe relationship with the environment and our table, in a fresh and articulate space.

Following the momentum of abc kitchen, our latest project, abc v presents a menu that is a celebration of healthful and inventive vegetarian cuisine. abc v highlights the beauty and saveur of vegetables through simple yet innovative dishes, utilizing techniques such as wood fire roasting, fermentation, and culturing - drawing on regional and global influences.

abc restaurants has a committed focus to local, sustainable and organic seasonal produce that does not use pesticides, synthetic fertilizers, insecticides or gmos; meat, fish and dairy that is locally sourced and humanely treated pasture-fed, free of antibiotics and hormones; teas, coffees, spices, organic wines, juices and elixirs that are organically cultivated on fair trade cooperatives celebrating and honoring sustainability, artistry and our global diversity.

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