Job is saved!

Click your avatar to
access saved jobs and applications

Service Manager
The Grey
109 Martin Luther King Jr Boulevard, Savannah, GA
The Grey hiring Service Manager in Savannah, GA

The Grey hiring Service Manager in Savannah, GA

The GreyMore Info

Full Time • Salary (Based on Experience)
Expired: Jun 27, 2024

Sorry, this job expired on Jun 27, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Housed in a historic 1938 art deco Greyhound Bus Terminal in Downtown Savannah, James Beard Award-winning The Grey is helmed by founders Chef Mashama Bailey and Johno Morisano, Managing Partner. Inspired by the richness of the Low Country, the Grey features dishes that are deep, layered and soulful in their flavors. The influences of the city’s port allow a focus on European wines, Atlantic Trade liquors and warm hospitality to provide a complete experience for our guests. The Grey continues the building’s long tradition of transporting people to a destination, but that destination today one of elevated hospitality and intrinsic satisfaction.

In order to provide the best service to our guests, this position will have a keen focus on the restaurant operations, have a good understanding of our standards and procedures as well as our core values.

 The Service Manager will work closelu with the General Manager to implement quality and productivity objectives to achieve company goals as well as planning short and long terms projects.

Staff:

  • Candidate research, coordinate interviews
  • Staff Training
    • Working closely with GM to create and execute training plans
    • Creates training schedule for new hires
    • Conducts server auditions
  • Uniforms – Attention to detail and daily check
  • Make schedule for Servers/Support staff – Schedules sent in a timely fashion/Manage request time off
  • Staff performance – Monthly (1st)
  • Guest Relations
  • Service
    • Manages the floor during service offering support to the team
    • Ensures FOH is properly following all steps of service
    • Upholds TGR standards throughout service
    • Responsible for managing the daily opening and closing duties of floor managers
    • Builds and maintains relationships with regular guests
    • Responsible for overall quality of service

Key Competencies & Qualifications:

  • Relevant experience in casual fine dining management
  • Strong work ethic and ability to successfully work within a team environment
  • Organizational skills that are above reproach
  • Ability to multi-task and delegate responsibilities in a timely, organized, and efficient manner
  • Superior problem solving, particularly in critical moments, adjusting as necessary for a permanent solution
  • Instinct and ability to anticipate needs, considerations, and potential challenges
  • Ability to listen intently, process information and to provide clear and accurate results of that processing
  • Managerial presence
  • Excellent judgment and confident decision-making skills
  • Excellent communications skills and an innate ability to ensure critical information is shared timely
  • Working knowledge of restaurant management platforms, including Toast, 7shifts, ADP Workforce Now and Microsoft Office, or the openness to learn those they me less familiar with
  • Sense of humor and the ability to maintain a consistent demeanor with staff
  • Ability to perform the following activities: climbing, bending, stooping, kneeling, reaching, twisting, lifting up to 25 lbs, pushing, pulling, moving items, and standing for extended periods of time

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Casual Fine Dining Management

Teamwork

Organizational Skills

multi tasking

Delegation

Problem Solving

Anticipating Needs

Listening Skills

Decision Making

Communication Skills

Knowledge of Restaurant Management Platforms (Toast, 7SHIFTS, Adp Workforce Now, Microsoft Office)

Physical Abilities (Climbing, Bending, Lifting, Standing)

Guest Relations

Staff Training

Staff Performance Evaluation

Creating Training Plans

Scheduling

Building and Maintaining Relationships

Managing Daily Opening and Closing Duties

Managerial Presence

Judgment

Sense of Humor

Read more


View Job Description

Open Jobs From The Grey


Sous Chef
Full Time • Salary (Based on Experience)
Require min. 3 years of experience
Line Cook
Full Time • Hourly (Based on Experience)
Require min. 1 year of experience
Server Assistant
Full/Part Time • Hourly ($5.00) plus tips
Require min. 0-1 years of experience

Comfort Food

Upscale Casual

Part of The Grey

Bonded by a common viewpoint on what makes for delicious food, Johno Morisano and Chef Mashama Bailey partnered to build The Grey in Historic Downtown Savannah. Occupying a 1938 art deco Greyhound Bus Terminal that they painstakingly restored to its original luster, The Grey offers a food, wine and service experience that is simultaneously familiar and elevated. Bringing her personal take on Port City Southern food to a city of her youth allows Mashama to tap into all of her experiences to create dishes that are deep, layered, and soulful in their flavors. With a penchant for regional produce, seafood and meats, guests will find a melting pot of surprising and comforting tastes in all of Mashama’s cooking with something new revealed in each and every visit. A focus on European wines, Atlantic Trade liquors, and warm, old-world hospitality are the additional elements necessary to provide a complete experience for guests. The Grey continues the building’s long tradition of transporting people to a destination, but that destination is now one of elevated hospitality and intrinsic satisfaction.

Awards
2023
2022
2020
2019
Open Jobs From The Grey
Sous ChefLine CookServer Assistant