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Off Your Plate Hospitality hiring Restaurant Manager in New York, NY

Off Your Plate HospitalityMore Info

Full Time • Salary ($70k - $85k)
Expires: Jun 26, 2024

145 people viewed

Required Years of Experience

3 years


Job Details
We're looking for an experienced Restaurant Manager for an eclectic restaurant group that have several market-driven downtown restaurants in NYC.
 
Responsibilities
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
  • Proven work experience as a Restaurant Manager, AGM, Floor Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills

Compensation Details

Compensation: Salary ($70,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts


Required Skills

Restaurant Operations Coordination

Customer Service

Vendor Research

Shift Organization

Performance Appraisal

Product Quality Review

Sanitation and Safety Regulations Compliance

Cost Control

Revenue and Expense Reporting

brand promotion

Employee Training

Customer Service Protocols Implementation

Leadership Skills

motivational skills

Read more



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Recruiting Agency

Part of Off Your Plate Hospitality

We are a female-owned dynamic duo with 30 years of collective hospitality experience. Off Your Plate Hospitality takes a more personal approach in connecting passionate hospitality professionals nationwide.

Our goal is to align the most talented individuals with the best opportunities that provide positive culture, growth potential, and the ability to feel at home even when you're at work.

Chef de Cuisine