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Server
The Dominick Hotel
246 Spring St, New York, NY 10013
The Dominick Hotel hiring Server in New York, NY

The Dominick Hotel hiring Server in New York, NY

The Dominick HotelMore Info

Seasonal • Hourly ($12.20) plus tips
Expires: Jun 24, 2024

872 people viewed

Required Years of Experience

1 year


Job Details
 

The Dominick is an independent hotel that offers its leadership team both freedom and responsibility.

The downtown address lends itself to a casual, more comfortable style of luxury. The design of the hotel imbues a welcoming feeling to the arrival experience with a soaring lobby space enriched by the warmth of wood louvers and the glow of a fireplace.Summer is when the Terrace on 7 becomes a coveted destination with the outdoor lounge pool, cabanas, and a chance to imbibe on a sampling of international street food and refreshing cocktails.

The Dominick Hotel is looking for Servers to join the team!

ESSENTIAL JOB FUNCTIONS

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  •  Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  •  Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  •  Maintain positive guest relations at all times.
  •  Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  •  Resolve guest complaints, ensuring guest satisfaction.
  •  Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  •  Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
  •  Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
  • Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Maintain complete knowledge of P.O.S. and manual systems
  • Complete all side duties as assigned: Quality checks of Restaurant stock and supplies, folding napkings, setting up condiments/non-alcoholic beverages, set tables, review reservations and daily specials.
  • When assigned, take guests' food and beverage orders, utilizing suggestive selling techniques.
  • Record order of guest.
  • Input order into system and ensure transmission of food orders is verified by Kitchen when assigned to do so.
  • Legibly document orders when system is down and distribute food orders to Kitchen.
  • Retrieve all alcoholic beverage items from bar and serve to guest.
  • Open and serve wine/champagne bottles in accordance with departmental standards.
  • Make all varieties of coffee in accordance with the departmental standards.
  • Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
  • Guide the activities of the assigned Busperson to ensure optimum service to guests.
  • Clear each course.
  • Remove soiled wares from tables as assigned and transport to dishwashing area.
  • Properly crumb tables after the entree course is removed.
  • Present finger bowls.
  • Present dessert menu and describe items/present dessert cart to each table; describe selections and make suggestions; serve guests' selections from dessert cart.
  • Present cordial cart and offer selections.
  • When assigned, total all charges and present guest checks; process payments through the Cashier.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Extend appreciation for guests' patronage and invite them back.
  • Clean and reset tables immediately after guest departs.
  • Collect and report tips at the end of the assigned shift.
QUALIFICATIONS
Essential:
  • Minimum of 21 years of age to serve alcoholic beverages.
  • 1 year(s) experience as a Server
  •  Food handling certificate.
  •  Fluency in English both verbal and non-verbal.
  •  Provide legible communication.
  • Compute basic arithmetic
  • Knowledge of variable food service styles
  •  Ability to:
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Be a clear thinker, remaining calm and resolving problems using good judgement.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data
• Suggestively sell Restaurant menu items, beverages and wines


Compensation Details

Compensation: Hourly ($12.20) plus tips

Benefits & Perks: Paid Time Off, Commuter Benefits


Required Skills

Customer Service

Maintaining Knowledge of and Compliance With Departmental Policies/Service Procedures/Standards

Wine Knowledge

Maintaining Knowledge of Correct Maintenance and Use of Equipment

Food and Beverage Pairing

Anticipating Guests' Needs and Responding Promptly

Service Procedures

Maintaining Positive Guest Relations

Positive Attitude

Familiarity With Hotel Services/Features and Local Attractions/Activities

Communication

Resolving Guest Complaints

Fine Dining Service

Monitoring and Maintaining Cleanliness, Sanitation, and Organization of Work Areas

TIPS Certified

Maintaining Knowledge of Menu Items, Liquor Brands, Beers, and Non Alcoholic Selections

People Skills

Knowledge of Wine/Champagne Selection and Service

Abiding by State Liquor Regulations

Completing All Side Duties as Assigned

Taking Guests' Food and Beverage Orders

Suggestive Selling Techniques

Recording Orders

Inputting Orders Into System and Verifying Transmission

Serving Food and Drinks to Guests

Guiding Busperson Activities

Table Clearing and Crumbing

Presenting and Serving Dessert and Cordial Selections

Totaling Charges and Processing Payments

Cash Handling

Maintaining Confidentiality

Suggestively Selling Menu Items, Beverages, and Wines

Read more



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New American, Seafood, American, Hawaiian

Fine Dining, Upscale Casual

The Dominick is the only independent hotel in New York with the exclusive Five Diamond accolade from AAA, and one of three premier hotels in New York City prestigious enough to be a part of the Preferred Hotel & Resorts’ Legend Collection.

Our SoHo hotel offers guests unsurpassed accommodations and sweeping views of Manhattan and the Hudson River. Experience paramount service, seasonal outdoor pool, restaurants and bar, and banquet and event space featuring floor-to-ceiling windows and some of the best views in Manhattan.

Awards
2023
2022
2021
2020
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