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Captain
Ritual At Manresa
320 Village Ln Los Gatos CA 95030
Ritual At Manresa hiring Captain in Los Gatos, CA

Ritual At Manresa hiring Captain in Los Gatos, CA

Ritual At ManresaMore Info

Full Time • Hourly ($30.00 - $35.00) plus tips
Expires: Aug 2, 2024

132 people viewed

Required Years of Experience

3 years


Job Details

Position Overview:

As a Service Captain in our esteemed fine dining restaurant, you will play a crucial role in executing service standards set forth by the Ritual Team and visiting Chef. Your primary goal is to ensure an exceptional dining experience for our discerning guests in a multicultural setting. Your guidance with the other service member will also be crucial. Attention to detail, hopitality and commitment to service excellence will contribute to the success of our fine dining establishment, where diverse perspectives are celebrated.


Key Responsibilities:

Service:

  • Inspire and lead the service team, promoting an inclusive culture with a keen understanding of diverse cultural nuances.
  • Coordinate service flow for a seamless dining experience across diverse guest backgrounds.

Guest Engagement:

  • Welcome guests warmly and professionally, acknowledging and respecting cultural diversity.
  • Address guest inquiries, requests, and preferences with detailed attention and a personalized touch transcending cultural boundaries.

Table Management:

  • Optimize seating arrangements with sensitivity to diverse cultural preferences.
  • Coordinate with the kitchen and service staff for well-timed, accommodating meal service.

Menu Knowledge:

  • Demonstrate a deep understanding of the menu, including ingredients, preparation, and cultural considerations.
  • Communicate menu details and recommendations with cultural awareness and enthusiasm.

Wine and Beverage Service:

  • Ensure proper wine service, respecting cultural traditions in decanting, pouring, and presentation.

Quality Control:

  • Regularly inspect the dining area for cleanliness and adherence to service standards, recognizing cultural aesthetics.
  • Monitor food and beverage presentation with sensitivity to cultural expectations.

Team Collaboration:

  • Collaborate with kitchen and bar teams for coordinated dish and beverage delivery, fostering a multicultural environment.
  • Effectively communicate within the team, embracing and celebrating diversity.

Problem Resolution:

  • Address guest concerns professionally, considering cultural nuances for swift solutions.
  • Report operational issues to management, highlighting multicultural perspectives for resolution.

Training and Development:

  • Train new staff on fine dining standards, etiquette, and multicultural awareness.
  • Provide ongoing coaching to enhance service team skills, promoting a diverse and inclusive service approach.

Compensation Details

Compensation: Hourly ($30.00 - $35.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, 401k


Required Skills

Fine Dining Service

Leadership

Wine Service

Team Management

Customer Service

Cultural Awareness

Attention to Detail

Food Safety Knowledge

Positive Attitude

Service Procedures

Communication

Teamwork

Menu Knowledge

People Skills

Wine and Beverage Service

Work Well Under Pressure

Quality Control

Integrity

Collaboration

Multitasking

Problem Resolution

Standing for Long Periods of Time

Training and Development

Banquet Service Knowledge

Table Service

Team Player

Read more



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International / Fusion, Californian, French, Spanish, Brazilian, Korean, Argentinean, Singaporean, Belgian, Japanese, South American

Fine Dining, Special Events Company, Event, Entertainment Venue

Ritual at Manresa invites globally acclaimed 2 and 3-Michelin starred restaurants to take over the former, legendary Manresa Restaurant, in Los Gatos, CA.

Each month, a new restaurant is flown over to California from a different corner of the World. The co-founders of Ritual curate the line-up in collaboration with Chef David Kinch, Culinary Ambassador.

We offer a unique culinary experience to our guests and team members alike. Sharing different cultures, passions, cuisines and experiences.

We are looking for professionals who hold hospitality, teamwork and work ethic at a very high standard.

To learn more about us, please visit us at www.ritualatmanresa.com.

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