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Service Manager
Tuxedo Hospitality
5 Doyers St, New York, NY 10013
Tuxedo Hospitality hiring Service Manager in New York, NY

Tuxedo Hospitality hiring Service Manager in New York, NY

Tuxedo HospitalityMore Info

Full Time • Salary ($70k - $75k)
Expires: Jun 22, 2024

73 people viewed

Required Years of Experience

3 years


Job Details

Benefits:

  • 15 days paid annual leave inclusive of annual salary. Annual leave is accrued pro rata and can be compensated after completion of a 90-day probationary period.
  • Health Insurance after 90 days of full-time employment, plans are subject to specific venue 
  • 50% Staff Discount at Tuxedo Hospitality Venues
  • Annual Complimentary Dinner for two at Chinese Tuxedo and The Tyger

We are committed to ensuring a sustainable work life balance.

Role and Responsibilities:

  • Assist in driving a world class and best in category restaurant operation
  • Continue to grow, develop and train a high-performance team
  • Actively find sustainable growth opportunities for the business
  • Be an ambassador and champion of team culture and guest experience
  • Leading to achieve and maintain the highest level of standards across all departments throughout all points of service
  • Open and Close of business, cash reconciliation, tip-pool reconciliation and reporting
  • Delegation of FOH opening and closing checklists, as well as daily positions
  • Ensure staffing levels are accurate and sustainable
  • Ensure Venue Ambience and Presentation are aligned with the venue’s conceptual vision
  • Maintain DOH and SLA compliance at all times
  • Connect and collaborate with all members of the Chinese Tuxedo leadership team on all operations
  • Train and develop all frontline FOH staff team members
  • Manage performance issues and mediate disputes internally
  • Ensure the health, safety and welfare of all employees
  • Allocate sufficient resources for the practicable elimination or control of workplace hazards/associated risks in order to maintain a safe working environment and safe systems of work.
  • Promptly and effectively deal with occupational injury and illness through active involvement in the return-to-work process. All incidents to be investigated and corrective action implemented.

About us:

Tuxedo Hospitality is a New York City based hospitality group. In 2016, Tuxedo Hospitality started with the opening of Chinese Tuxedo in the heart of Chinatown. The group currently features Chinese Tuxedo, Peachy's, The Tyger, and South Soho Bar. We are in need of strong team members to join in continuing our growth. We value promoting from within and creating opportunities for our team members to grow based on their strengths.

Chinese Tuxedo is an award-winning contemporary Chinese restaurant located within a 19th Century opera house on Manhattan’s Chinatown historic Doyers St. Having opened in 2016 to packed dining rooms and critical acclaim, we have continued to grow exponentially each year.
Located at :
5 Doyers St.
New York, NY 10013

Peachy’s is inspired by a mashup of the Peach Blossom Gardens of Ancient Chinese Mythology and the streets of Blade Runner. The room boasts 16 foot high cathedral ceilings in a Chinatown Basement, an internal Peach Blossom Orchard hangs from the ceiling and Gucci Wallpaper adorns the walls. Our cocktails mirror the vibrant space in both flavors and colors.
Located at :
5 Doyers St.
New York, NY 10013

The Tyger is an all day, full service South East Asian restaurant at the border of Soho and Chinatown. Our mission is to be New York City's most ambitious and celebrated Asian Restaurant. The Tyger’s management is seeking to expand as our dining room is jam-packed daily.
Located at :
1 Howard St.
New York, NY 10013

Check us out at http://tuxedohospitality.com/
Send resumes to [email protected]

Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment.  We are committed to an inclusive work environment and value it's constant evolution within our business practices.


Compensation Details

Compensation: Salary ($70,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Guest Interaction

Assist in Driving a World Class and Best in Category Restaurant Operation

Wine Knowledge

Grow, Develop and Train a High Performance Team

Work In a Fast-Paced Environment

Find Sustainable Growth Opportunities for the Business

People Management

Be an Ambassador and Champion of Team Culture and Guest Experience

Food and Wine Pairing

Achieve and Maintain the Highest Level of Standards Across All Departments

Kitchen Safety Knowledge

Handle Opening and Closing Business Procedures, Cash Reconciliation, Tip Pool Reconciliation and Reporting

Food Safety Knowledge

Delegate Foh Opening and Closing Checklists, as Well as Daily Positions

POS Systems

Ensure Accurate and Sustainable Staffing Levels

Maintain Venue Ambience and Presentation Aligned With Conceptual Vision

Maintain DOH and SLA Compliance

Connect and Collaborate With All Members of the Leadership Team on All Operations

Train and Develop All Frontline FOH Staff Team Members

Manage Performance Issues and Mediate Disputes Internally

Ensure Health, Safety and Welfare of All Employees

Deal With Occupational Injury and Illness Through Active Involvement in Return to Work Process

Investigate All Incidents and Implement Corrective Actions

Read more



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Restaurant Group

Part of Tuxedo Hospitality

Tuxedo Hospitality is a New York City based hospitality group. The group currently features Chinese Tuxedo, Peachy's and The Tyger in its portfolio with more venues to come! In 2016, Tuxedo Hospitality started with the opening of Chinese Tuxedo in the heart of Chinatown. We are in need of strong team members to join in continuing our growth. We value promoting from within and creating opportunities for our team members to grow based on their strengths.

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