About Us

Inspired by the natural design and down-to-earth values of Nordic culture, KABIN is an elevated cocktail bar with a neighborhood feel. Whether you swing by solo or with friends in tow, it’s a place to enjoy a light bite, meet fascinating strangers and make yourself right at home. 

Overview 

The Host represents KABIN with the highest levels of hospitality, professionalism, and sanitation safety. The Host must interact with bar guests, employees, and management in a professional and collaborative manner to create an exemplary and safe dining experience. The Host manages reservations, delivers accurate wait times, and is the first and last point of contact for guests. 

What You’ll Do

• Cultivate one of the most welcoming spaces in NYC—a place for locals and tourists alike to see and be seen, ensuring a fun time for all.
• Extend a warm greeting to all guests and guide them to their tables, offering menus and personalized recommendations as required.
• Uphold a standard of exceptional hospitality, ensuring guests feel welcomed and valued from the moment they arrive.
• Demonstrate the ability to recognize regular patrons and VIPs, communicating pertinent information to the team accordingly.
• Articulate KABIN's service style and ambiance concisely and effectively to guests.
• Establish the tone for the guest experience, understanding the significance of being the initial point of contact and embodying professionalism and attentiveness.
• Effectively manage reservations and the waitlist using the designated reservation system.
• Inform waiting guests promptly when their table is ready, assisting them in transporting their beverages when moving within the bar area.
• Relay any specific guest preferences or requirements noted in reservations to the front-of-house (FOH) team and managers.
• Assist with service maintenance tasks, such as clearing and resetting tables, refilling water glasses, and maintaining cleanliness and organization in the dining area.
• Coordinate seating arrangements with the FOH team and managers, maintaining awareness of table turnover and floor dynamics.
• Promptly notify team members and managers of any guest dissatisfaction, disruptive behavior, or signs of intoxication.
• Ensure cleanliness and organization in the host area at all times.
• Provide support for additional FOH projects as required to contribute to the smooth operation.

Who You Are

• You have a genuine warmth and a passion for hospitality.
• You are positive, and friendly, and enjoy engaging with guests.
• You have the desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied.
• You have excellent communication skills, particularly with management, team members, and guests.
• You have excellent time management and organizational skills and the ability to multitask.
• You are willing to jump in and assist with additional duties when needed (greeting guests, running food, bussing tables). 
• You are able to think and act quickly and effectively while retaining self-composure.
• You are able to troubleshoot on their own or with the assistance of managers or other team members when necessary.
• You demonstrate appropriate workplace behavior and treat all employees with respect.
• You are comfortable and effective at taking direction from other staff and delegating tasks.
• You are a team player who can set your ego aside and find win-for-all solutions.

Knowledge, Skills & Abilities

• 1+ years of hospitality experience 
• understanding of KABIN’s food & beverage and hospitality philosophy & menus
• Knowledge of standard restaurant service procedures
• Knowledge of each job function on the floor and understanding of the priorities of service
• Must be punctual and reliable 

• Must be available to work days, nights, weekends, and holidays
• Ability to speak multiple languages, including English and Spanish, is a bonus

Health & Safety

• NYC Food Handler’s Certification suggested  
• Adhere to COVID-19 sanitation protocols issued by the Center for Disease Control

Work Environment

• Involves standing and walking the entire shift
• Involves holding objects with hands 
• Involves reaching, bending, and stooping frequently 
• Involves lifting, moving, and carrying at least 50 pounds with frequency throughout the shift

DISCLAIMER

EOE: Xandra LLC bda KABIN provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local laws.