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service manager
Schulson Collective HQ - Philadelphia
1525 Sansom St, 2nd Floor, Philadelphia, PA
Schulson Collective HQ - Philadelphia hiring service manager in Philadelphia, PA

Schulson Collective HQ - Philadelphia hiring service manager in Philadelphia, PA

Schulson Collective HQ - PhiladelphiaMore Info

Full Time • Salary (Based on Experience)
Expired: Jun 21, 2024

Sorry, this job expired on Jun 21, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Schulson Collective attracts restaurant goers from all walks of life, encompassing multiple different cuisines & dining experiences throughout its concepts. Across Center City Philadelphia, our restaurants offer cuisines ranging from Contemporary American & Pan-Asian to Japanese, Oyster Bar, Italian & more. We welcome you to apply to become part of a growing restaurant group & assist in providing top-of-the-line culinary experiences across Philadelphia.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
  2. Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
  3. Ensures standards for product quality and service are maintained at all times.
  4. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
  5. Builds and maintains relationships with vendors.
  6. Monitors liquor costs and labor costs.
  7. Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
  8. Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
  9. Maintains organized employee files to ensure compliance.

Supervisory Responsibility

This position is directly responsible for leading hourly staff within assigned restaurant.

 

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

Required Education and Experience

  1. Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
  2. 2 or more years of experience in Restaurant Management
  3. Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
  4. Knowledgeable of Microsoft Office products, DolceClock, Toast, and Resy
  5. Excellent written and verbal communication and problem-solving skills
  6. Must be able to work flexible hours and days. Must exhibit top-notch teamwork.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Restaurant Management

Scheduling

Hospitality Management

Staff Management

Training and Coaching

Customer Service

Building and Leading Teams

Training and Development

Vendor Relationship Management

Reporting

Budget Management (Liquor Costs, Labor Costs)

Team Building

Facilities Maintenance

Compliance

Menu Creation

Microsoft Office Proficiency

Dolce Clock Proficiency

Toast Proficiency

Resy Proficiency

Communication Skills

Problem Solving Skills

Time Management

Teamwork

Read more

View Job Description

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Restaurant Group

2 Employee RecommendationsSee Details

Part of Schulson Collective

Michael Schulson is the chef and restaurateur behind the Schulson Collective restaurant group. His imagination and vision have made him one of Philadelphia’s most successful hospitality professionals. Schulson is the owner of day-to-night destination Double Knot; the expansive Independence Beer Garden; Sampan and the adjacent Graffiti Bar; and serves as chef-partner at Izakaya at the Borgata in Atlantic City, N.J. Schulson Collective’s portfolio also includes the new-American spot, Harp & Crown, as well as contemporary izakaya restaurant, Monkitail, and cocktail lounge, Nokku, at The Diplomat Beach Resort in Hollywood, Florida. Notable Philadelphia restaurant Osteria has also been added to Schulson Collective as well as DK Sushi, the fine-casual sushi concept located at the University of Pennsylvania. Most recently, Schulson opened his red gravy Italian restaurant, Giuseppe & Sons, boutique steakhouse, Alpen Rose, and Rittenhouse pasta destination Via Locusta.

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