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Host
Majorelle
28 E 63rd St, New York, NY 10021
Majorelle hiring Host in New York, NY

Majorelle hiring Host in New York, NY

MajorelleMore Info

Full Time • Hourly ($23.00)
Expired: Jun 19, 2024

Sorry, this job expired on Jun 19, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

This Host Position will be dedicated to providing an exceptional pre-arrival, arrival and departure experience for guests.
If you are passionate about hospitality and want to be part of a great team with amazing potential for growth, this is the perfect opportunity to take your career to the next level!

Reports to:                       GM at Majorelle

 

Expectations:

  • The ideal candidate would have knowledge and a passion for food and beverage service and ideally for Tea and Afternoon Tea
  • A dedication to maintaining high quality experience and high service standards is paramount.
  • Drive a positive and fun work environment culture, working with your team to run a successful operation.
  • To communicate appropriately with all guests regarding reservations, confirmations, and menu items
    • To take full and complete reservations, including confirmations (written and verbal). Via e-mail, text, open table, etc
    • Menu typing, printing, handling.
    • Guest seating, coat check
    • Exceptional interpersonal skills to facilitate a warm and welcoming atmosphere.
    • To assist with all aspects of the guests encounter
  • This position is a property-based (on-site) position
  • Bring your skills and talent and be part of an amazing team.

 

General Duties and Responsibilities:
  • Ability to provide welcoming, superior guest service within a fast paced, diverse luxury environment.
    • Assist and communicate appropriately all aspects of reservations/bookings.
    • Assist with greeting of guest promptly, courteously, graciously with eye contact, a smile and good posture.
    • Take full responsibility for guest coat check and personal items as needed.
    • Assisting with seating and of adding seating as required for additional capacity for additional guests, including moving tables and chairs.
    • Ownership of the day-to-day duties and responsibilities of the Reception Desk
  • Positive attitude and service oriented willing and able to go above and beyond.
    • Exceptional interpersonal skills to facilitate a warm and welcoming atmosphere for all interactions with all guests.
  • Ability to provide personalized service, courteous, efficient, friendly, and detailed in all interactions with guests and colleagues.
  • Detail oriented and hands on.
  • Empathetic to the guest’s needs.
    • To ensure all details of service are performed properly and that every guest always receives the highest quality of service.
  • Ability to maintain a friendly yet unobtrusive manner with all guests throughout their experience.
  • Accurate knowledge of guest
    • Ability to recognize regular or familiar guests and to greet them by name or to always use guest name when guest name becomes known.
    • Ability to anticipate guest needs / read the guest/table as needed.
  • Excellent interpersonal and communication skills.
    • Able to understand and follow written and verbal instructions.
    • Excellent phone skills, customer service oriented and proactive.
  • General cleanliness and sanitary responsibilities including:
    • Responsible to keep work area clean, sanitized, and tidy at all times.
    • To ensure all areas are stocked and all opening, service and closing side duties are completed correctly.
  • Managing time and workload to ensure the smooth running of all operational needs between the Front of House and the Back of House operations pertaining to all aspects of service.
  • Ability to utilize the POS systems correctly – Micros, Open Table, Resy.
  • To enable a safe working environment for oneself and all employees including Front and Back of House areas.
  • Participation in meetings, continuing education and training as required.
  • Responsible for personal schedules/payroll keeping/records.
  • Responsible for uniform maintenance, appearance, and procedures.
  • Experience in various capacities of restaurant staff (i.e.: server, host, bartender, busser, runner, etc.) strongly preferred.
  • Passion for Luxury Food and Beverage and Excellence, New York City F&B Luxury Hospitality experience preferred.
  • Excellent telephone and floor etiquette are required for this position.
  • Excellent presentation.
  • Problem Solving, Ability to be creative, innovative and strive for continuous improvements,
  • The ability to lift 25/50/. pounds when required.
  • The ability to respond quickly to sounds and Hotel alarms.
  • The ability to move safely over uneven terrain or in confined spaces.
  • The ability to see and respond to dangerous situations timely.
  • The ability to come to work in extreme weather.
  • Ability to perform other tasks or projects as assigned by the hotel management and staff.

Compensation Details

Compensation: Hourly ($23.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k


Required Skills

Customer Service

Food and Beverage Service

Menu Typing and Printing

Interpersonal Skills

Reservation Management

Teamwork

Communication Skills

Detail Oriented

Problem Solving

Luxury Hospitality Experience

Telephone etiquette

Physical Agility

Event Planning

POS System knowledge

Ability to Lift Weights

Emergency Response

Adaptability

Creativity

Time Management

Read more

View Job Description

Open Jobs From Majorelle


Operations Manager
Full Time • Salary ($80k - $90k)
Require min. 3 years of experience

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French, Mediterranean

Fine Dining

Part of The Lowell Hotel

Seasonal ingredients and wine pairings change in tempo with the flowering botanical oasis in the Garden, which offers outdoor seating year round. Guests enjoy light lunches and relaxing dinners in an airy dining room filled with sunlight, laughter and clinking glasses of champagne. As comfortable as it is luxurious, Majorelle is more than a restaurant, it’s a welcoming maison where guests are always made to feel at home.

Awards
2023
2022
2021
2020
Open Jobs From Majorelle
Operations Manager