Job is saved!

Click your avatar to
access saved jobs and applications


RL Restaurant by Ralph Lauren hiring Restaurant Manager in Chicago, IL

RL Restaurant by Ralph LaurenMore Info

Full Time • Salary ($65k - $75k)
Expires: Jun 16, 2024

114 people viewed

Required Years of Experience

2 years


Job Details

Position Summary:
The position of Restaurant Manager is responsible for ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy, which is based upon four distinct core beliefs: Hospitality, Quality,Value and Family.  This includes recruiting, leading and developing people to execute the restaurant’s philosophy; fostering a positive, stable working environment for the employees; and building sales and controlling costs to deliver optimum business results for the stakeholders.
Essential Duties and Responsibilities:

  • Participates in the community as a representative of the company.
  • Responds to customer complaints and resolves them in a way that ensures the customer will return again quickly and ensures that every customer leaves happy.
  • Maintains and promotes among staff and other managers a “no-compromise” attitude towards providing the highest possible level of Hospitality, Quality and Value to the customer.
  • Executes plan, based on “Spotter Reports” and “Guest Surveys”, among other forms of customer input, to improve guests’ restaurant experience and increase their loyalty.
  • Remains available via cell phone to respond to needs even when not on restaurant grounds.
  • In coordination with the management team, recruits, retains, trains and develops an optimum number of staff who are enthusiastically dedicated to delivering the highest level of Hospitality, Quality and Value to the customer.
  • Demonstrates and reinforces leadership behaviors necessary to gain employees’ loyalty, satisfaction and pride.
  • Effectively schedules staff three weeks in advance to allow staff to schedule their personal life accordingly and provide sufficient restaurant coverage, while at the same time controlling labor costs.
  • Maintains safe and secure working conditions throughout all areas of the operation for the well-being of restaurant staff and the protection of restaurant assets.
  • Administers written performance reviews for all restaurant managers and, in alliance with the other managers, oversees staff performance reviews.
  • Maintains employees in the POS and timekeeping system.
  • Complies with all policies and procedures, current federal, state and local standards, guidelines and regulations as directed by the General Manager.
  • Takes action to ensure the standards of the Gibsons Restaurant Group are upheld and applied firmly and fairly and the DNA of the concept is preserved.
  • Opens and closes the restaurant ensuring appropriate housekeeping and presentation standards are adhered to following established procedures and checklists.
  • Supports restaurant goals in all areas of operations to achieve the desired volume growth and optimum profits.
  • Provides oversight to ensure all PDR events effectively maximize sales potential and deliver 100% customer satisfaction.
  • Reviews financials with GM to overcome problem areas and discrepancies within the restaurant and takes appropriate action to ensure optimum profits are achieved.
  • In conjunction with GM, administers in-restaurant payroll and employment record keeping procedures.
  • Ensures that all restaurant paperwork is completed accurately and on a timely basis.
  • May perform other duties as assigned. 


Qualifications:
To perform the Restaurant Manager job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed are representative of the knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Minimum of a high school diploma; Bachelor’s Degree or other four-year degree preferred.  Three to five years experience in a restaurant environment with at least one year of management experience preferred.

Skills:
Ability to communicate professionally verbally and in writing, with the public and with employees; ability to read and write English; ability to perform basic math skills including addition, multiplication, subtraction and percentages; ability to make sound business decisions; ability to analyze data and draw conclusions from the information at hand; ability to maintain composure and poise under pressure; strong computer knowledge and ability to learn new software programs.


Compensation Details

Compensation: Salary ($65,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program, Family meal twice a day, Clothing Benefit, Life Insurance, Company Cell Phone, Chicago Events Tickets, Dining Discounts at all Gibsons locations!


Required Skills

Communication Skills

Verbal Communication

Written Communication

Customer Service Skills

Problem Solving Skills

Leadership Skills

Time Management

Team Building

Financial Analysis

Math Skills

Computer Knowledge

Adaptability

Read more



Other jobs you might be interested in


General Manager
PostBoy
Full Time • Salary ($80k - $110k)
PostBoy Hospitality
New Buffalo, MI • Upscale Casual
Award
Restaurant Manager
theWit Hotel
Full Time • Salary (Based on Experience)
Chicago, IL • Boutique Hotel
General Manager
Duck Duck Goat
Full Time • Salary ($90k - $100k)
BOKA Restaurant Group
Chicago, IL • Upscale Casual
Manager
Palilgu
Full Time • Hourly (Based on Experience)
Shoyu Hospitality LLC
Chicago, IL • Bar / Lounge
General Manager
1308 Chicago
Full/Part Time • Salary ($55k - $65k)
Chicago, IL • Quick Service
GreenHouse Manager
The Paramount Group
Full Time • Salary/Hourly (Based on Experience)
The Paramount Group
Chicago, IL • Special Events Company
General Manager
Roots Handmade Pizza - West Town
Full Time • Salary ($85k - $95k)
The Fifty/50 Restaurant Group
Chicago, IL • Bar / Lounge
General Manager
Goddess and the Baker, Superior
Full Time • Salary ($72k - $80k)
Chicago, IL • Bakery / Patisserie
General Manager
16 On Center HQ
Full Time • Salary ($80k - $90k)
16 On Center
Chicago, IL • Restaurant Group
Manager
Gemini
Full Time • Salary ($65k - $75k)
Ballyhoo Hospitality
Chicago, IL • Casual Dining
Restaurant Manager
Cabra - Chicago
Full Time • Salary ($60k - $65k)
BOKA Restaurant Group
Chicago, IL • Bar / Lounge
Manager
Small Cheval - Chicago
Full Time • Salary (Based on Experience)
Hogsalt
Chicago, IL • Casual Dining
General Manager
Small Cheval - Chicago
Full Time • Salary (Based on Experience)
Hogsalt
Chicago, IL • Casual Dining
Manager
Pomeroy
Full Time • Salary ($65k - $75k)
Ballyhoo Hospitality
Winnetka, IL • Upscale Casual
Restaurant Manager
Cira
Full Time • Salary ($62k - $68k)
BOKA Restaurant Group
Chicago, IL • Upscale Casual
General Manager
The Publican
Full Time • Salary (Based on Experience)
One Off Hospitality Group
Chicago, IL • Casual Dining
General Manager
Pizza Arcade Restaurant and Bar
Full Time • Salary ($80k - $110k)
LKH Management
Chicago, IL • Bar / Lounge
Award
Restaurant Manager
Cherry Circle Room
Full Time • Salary ($60k - $65k)
Land and Sea Dept.
Chicago, IL • Fine Dining
General Manager
Argot
Full Time • Salary (Based on Experience)
Verve Wine
Chicago, IL • Wine Bar
Restaurant Manager
Gibsons Bar & Steakhouse
Full Time • Salary ($65k - $75k)
Gibsons Restaurant Group
Chicago, IL • Upscale Casual
Restaurant Manager
Soul & Smoke - Evanston
Full Time • Salary ($55k - $70k) plus tips
Soul & Smoke
Evanston, IL • Food Service
General Manager
Brasero
Full Time • Salary ($100k - $115k)
Hey Che Hospitality
Chicago, IL • Upscale Casual
General Manager
HIDE+SEEK
Full Time • Salary (Based on Experience)
NPK Hospitality
Chicago, IL • Upscale Casual
General Manager
EHS Recruiting Company
Full Time • Salary (Based on Experience)
EHS Hospitality Group
Chicago, IL • Recruiting Agency
Restaurant Manager
L. Woods Tap & Pine Lodge
Full Time • Salary ($60k - $90k)
Lettuce Entertain You Restaurants
Lincolnwood, IL • Casual Dining

American, Seafood, Steakhouse

Fine Dining

Part of Gibsons Restaurant Group

Located adjacent to the Ralph Lauren Chicago flagship store on Michigan Avenue, RL Restaurant features the vision and décor of Ralph Lauren in a modern club atmosphere. Celebrating the 20th anniversary of it's opening in 2019, this tried and true is a long-time city gem.

We're expanding our team of hospitality professionals and are in search for passionate individuals who care about service and quality.