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Host
Brooklyn Ave. Pizza Co.
2706 East Cesar E Chavez Avenue, Los Angeles, California
Brooklyn Ave. Pizza Co. hiring Host in Los Angeles, CA

Brooklyn Ave. Pizza Co. hiring Host in Los Angeles, CA

Brooklyn Ave. Pizza Co.More Info

Part Time • Hourly ($17.28 - $20.00) plus tips
Expired: Jun 10, 2024

Sorry, this job expired on Jun 10, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

The host presents a positive and welcoming first impression of Brooklyn Avenue Pizza Co's friendliness, excellent service and high standards. The host also greets guests upon arrival, inform guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their tables and bids guests farewell as they leave. 

Responsibilities

  • Bilingual English/Spanish a plus but not required
  • Manage incoming Third Party Delivery or instruct assist guests with take out/to-go orders
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort and seat guests to assigned dining area; present menus; answer initial questions, announce waiter's name

  • Carry natural conversation with guests without sounding scripted or intrusive

  • Use visual cues to seat Guests in either the bar or dining area depending on their preference

  • Notify guests when a table is ready.

  • Report any problems or issues to restaurant manager.

  • Assist in setting up and cleaning up the restaurant during opening and closing shifts,

    respectively.

  • Addresses and resolves customer concerns and complaints.

  • Monitor and manage the flow of Guests into the Dining and Bar areas

  • Answer incoming calls and take reservations for lunch or dinner 
  • Plan and organize reservations on restaurant seating chart using RESY

  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

  • Observant to guests' needs throughout dining experience to ensure they receive high quality

    service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink

    is refilled prior to getting back to the door).

  • Manage seating chart throughout shift and optimize seating and assign guests evenly across servers’ sections to ensure even workload for wait staff

  • Schedule reservations with large parties in collaboration with management teamReconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

  • Performs opening and closing duties for host stand, as needed.

  • Perform light housekeeping duties such as cleaning glasses and menus and ensuring restrooms are clean, stocked and orderly. 

    Requirements

  • Proven experience as a host in full service restaurant

  • Good understanding of restaurant health and safety regulations

  • High school diploma or GED

  • Strong attention to detail, multi-tasking and time management skills

  • Availability to work around peak hours, including nights, early mornings, weekends, and

    holidays.

  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment

  • Able to clearly communicate guests' needs to team members

  • Able to hear well in a loud environment in order to answer telephone and respond to guest

    requests

  • Passion for providing extraordinary service

  • Upbeat, outgoing and positive

  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Willing to follow instructions and ask questions for clarification if needed.

  • Able to handle money accurately and operate a point-of-sale system.

    Skills

  • Excellent time management skills

  • Excellent communication skills

  • Enthusiasm to develop skills and knowledge

  • Adaptable to change and willing to embrace new ideas and processes

  • Demonstrates excellent interpersonal and customer services skills

  • Maintains professional but friendly demeanor

  • Is capable of remaining patient and polite when speaking to frustrated guests.

  • Demonstrates ability to read and interpret restaurant’s seating chart.

  • Demonstrates strong problem-solving skills.

Certificates and Licenses:

Food Handler Certificate


Compensation Details

Compensation: Hourly ($17.28 - $20.00) plus tips


Required Skills

Excellent Time Management Skills

Excellent Communication Skills

Enthusiasm to develop skills and knowledge

Adaptable to change and willing to embrace new ideas and processes

Demonstrates Excellent Interpersonal and Customer Services Skills

Maintains Professional but Friendly Demeanor

Is Capable of Remaining Patient and Polite When Speaking to Frustrated Guests

Demonstrates Ability to Read and Interpret Restaurant’s Seating Chart

Demonstrates Strong Problem Solving Skills

Read more


View Job Description

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Pizza

Wine Bar, Gastro Pub, Restaurant Group, Fast Casual

Part of The Paramount & Brooklyn Ave Pizza Co.

Based out of the historic Paramount Ballroom music venue building in Los Angeles' Boyle Heights community, Brooklyn Ave. Pizza Co. is helmed by Chef Jorge Sandoval. This 65-seat restaurant featues a serious sourdough pizza program, traditional and flavorful wings and fries and a full cocktail and craft beer program. Guests are welcomed with a seated casual dining experience and enjoy a multitude of Sports on our 10 HDTVs and surround sound. We are family friendly, hosts sports lovers, reservations from music lovers for the 450 person music venue upstairs and enjoy a large parking lot for guests and employees.