The Dinex Group is seeking a Head Banquet Captain to lead the banquet team at a new venture opening June 2024. Head banquet captain will oversee the day-to-day operations of the catering services. The ideal candidate will have a passion for delivering exceptional service, a keen eye for detail, and strong leadership skills to manage a team of catering staff effectively. This role requires strategic planning and operational coordination to ensure the success of the catering team.
Essential Job Duties
Operational Management:
- Oversee all aspects of catering operations, including menu planning, food preparation, delivery logistics, and service execution.
- Monitor inventory levels and procurement to maintain sufficient supplies while minimizing waste and costs.
- Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards in all catering facilities.
- Oversee event setup, service execution, and breakdown
- Troubleshoot any issues or challenges that arise during events, implementing solutions to ensure client satisfaction.
Team Leadership:
- Provide guidance, coaching, and performance feedback to team members to foster a culture of excellence and continuous improvement.
- Schedule staff effectively
Client Relations:
- Act as the primary point of contact for clients, ensuring clear communication and understanding of their catering needs and expectations.
- Address client inquiries, concerns, and feedback promptly and professionally
Qualifications
- 3 years in a Banquet Captain or Maitre D role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Solid understanding of food safety regulations and best practices in catering operations.
- Detail-oriented with strong organizational and problem-solving abilities.
- Flexibility to work evenings and holidays
The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.