Bar Backs at Ace Hotel Brooklyn are responsible for ensuring guests receive safe, compassionate and proper bar service. Bar backs are responsible for helping bartenders keep the bar clean and organized by bussing bar areas, keeping glasses and other bar equipment clean, and product well-stocked and maintaining storage areas. Maintaining Department of Health standards at all times.
PRIMARY RESPONSIBILITIES
- Promote, work, and act in a manner consistent with the mission of Ace Hotel Brooklyn.
- Assist bartender in stocking bar with necessary product and service tools (i.e. alcohol and related supplies such as ice, glassware, napkins, straws, silverware, etc.)
- Prepare necessary garnishes, syrups, juices, and/or batches according to Ace Hotel Brooklyn standards
- Responsible for all assigned equipment i.e. juicers, measuring cups, scales, etc.
- Remove plates, glassware, silverware when guests are finished (prebus)
- Maintain cleanliness and sanitation of bars, work areas, glassware, utensils, and bar equipment as well as cleanliness, organization and stocking of storage areas.
- Responsible for all areas of bar back checklist on a daily basis
- Work with fellow employees and management in a friendly and communicative manner to meet guests’ needs and support the operation of the restaurant
- Participate in daily pre-shift meetings and any scheduled employee meetings
- Report all equipment problems, bar maintenance issues, or damages to the restaurant managers
- Utilize employee entrance and back of house elevators during working hours
- Perform additional duties as requested by department managers and supervisors
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to satisfactorily communicate in verbal English with guests, management, and co-workers to their understanding.
- Prioritize and organize work assignments, have timely follow up and execution.
- Have superb time management skills.
- Maintain complete knowledge of all hotel services/features and hours of operation.
- Other language, mathematical, and reasoning abilities as outlined below.
- Ability to comply with physical demands as outlined below.
- Knowledge and understanding of Ace Hotel Brooklyn Culture & initiatives.
- Must be able to maintain a flexible work schedule.
REQUIRED EDUCATION and/or EXPERIENCE
At least 2 years of previous experience is required. Additional certifications (ServSafe, TiPS, etc.) preferred.
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES
Candidate must meet the following cognitive abilities:
- Ability to understand guests’ service needs & requests.
- Ability to acknowledge guests’ requests in a polite manner.
- Ability to clearly communicate in verbal English (additional foreign languages are encouraged and preferred).
- Ability to apply logical thinking and understanding to carry out written and oral instructions.
- Ability to address and solve problems involving guest and operational issues.
- Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is a bar atmosphere with ambient room temperatures, ambient lighting, and common bar equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit, walk, and stand continuously.
- Lift / carry 25lbs (frequently) and 50lbs (occasionally).
- Bend, squat, crawl, and reach above shoulder level.
- Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
- May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
This job description is not an exhaustive list of all the job functions that the bar back may be asked to perform from time to time.