Job is saved!

Click your avatar to
access saved jobs and applications

Service Manager
Leo
123 Havemeyer Street, Brooklyn, NY
Leo hiring Service Manager in New York, NY

Leo hiring Service Manager in New York, NY

LeoMore Info

Part Time • Hourly ($35.00 - $40.00)
Expired: Jun 8, 2024

Sorry, this job expired on Jun 8, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details
POSITION SUMMARY: The PT Service Manager of Leo serves as a leader of the
front of house team, in conjunction with the General Manager and Assistant General Manager,
and upholds all systems, policies, staffing, accounting and service and hospitality standards.
They are responsible for the oversight of daily operations and services. They work closely and
collaborate effectively with the Chef, General Manager, Assistant Manager and Partners. The
goal is to ensure the success of the team members, the enjoyment of guests and the health of
the business while maintaining and pushing forward the establishments.

STAFF, TRAINING, CULTURE:
● Oversee new employee training process when necessary
● Managing service team to build and maintain a positive, inclusive and generative environment
● Continually build a high performance team who provide strong technical service and hospitality
● Hold team accountable for their performance; provide coaching and progressive counseling as
needed
● Educate team on and enforce all appropriate personnel policies, labor laws, and security and
safety procedures
● Maintain an “open door” for all employees, model and encourage strong, clear and
aboveboard communication that will undergird trust of employees in the business leadership and
vice versa

DAY TO DAY OPERATIONS
● Upholding current systems while creating new where necessary
● Responsible for daily internal communications
● Present and working service 2-3 shifts per week, and more when necessary.
● Leading pre-shift meetings and demonstrating leadership by example, modeling the right way
to guide the guest experience through steps of service
● Consistently execute duties with efficiency and grace while maintaining a sense of urgency
throughout service
● Ensure constant communication with staff members, management and the kitchen as
necessary at all times during service in order to serve guests to the best of our ability and to
support each other
● Ensure that the facade, dining room and bathrooms are in excellent condition before and
throughout service
● Ensure NYC Health Department compliance as it pertains to the operation
● Engage staff on beverage knowledge nightly through wine, spirits and beer tastings and
discussions
● Update the menu and printing as needed as well as updating the website and the POS system
● Respond to guest inquiries by email and phone on respective days
● Maintain and create content for the resturaunt’s social media page in conjunction with General
Manager and Owners

WEEKLY OPERATIONS
● Meeting with Management weekly to discuss operations and ongoing matters related to the
restaurant, including financials, upcoming events, staffing, and budgets
● Event coordination, in conjunction with Assistant Manager and General Manager, between
guests and management team for large parties and buyouts.

QUALIFICATIONS/SKILLS:
● Excellent communication skills to connect effectively with customers and co-workers
● Possess the ethics and positive attitude that support our values and culture
● Ability to manage a fast-paced, high-volume, clean, customer-focused bar
● Strong time-management skills and ability to multi-task, prioritize, and organize
● Ability to stand/walk for 8-10 hours per day as well as accomplish heavy lifting
● Able to work flexible hours as necessary to manage and operate the restaurant effectively,
including weekends and closing shifts as needed
● Proficient in email, excel and google drive
● Experience managing employees is necessary

Compensation Details

Compensation: Hourly ($35.00 - $40.00)

Benefits & Perks: Paid Time Off, Dining Discounts, Wellness Program


Required Skills

Leadership

Staff Training

Team Building

Coaching and Counseling

Communication

Systems Management

Customer Service

Time Management

Organization

Event Coordination

Social Media Management

Financial Management

Proficiency in Email, Excel, and Google Drive

Read more

View Job Description

Open Jobs From Leo


Bartender
Part Time • Hourly ($10.00 - $15.00) plus tips
Require min. 1 year of experience

Other jobs you might be interested in


Front of House Manager - Parm Upper West Side
Parm - New York City
Full Time • Salary ($65.00 - $70.00)
Major Food Group
New York, NY • Casual Dining
Front of House Manager
Frenchette Bakery at the Whitney
Full Time • Salary ($70k - $75k)
Frenchette Group
New York, NY • Bakery / Patisserie
Service Manager
VERSA
Full Time • Salary ($70k - $80k)
Backal Hospitality Group
New York, NY • Casual Dining
Service Manager
The Mermaid Holding Co.
Full Time • Salary ($70k - $85k)
TMI Group
New York, NY • Restaurant Group
Front of House Manager
Corner Bar
Full Time • Salary ($75k - $82k)
Orchard Street Restaurant Management
New York, NY • Upscale Casual
Front of House Manager
COPPERHILL
Full/Part Time • Weekly ($1.3k - $1.5k)
Williston Park, NY • Upscale Casual
Dining Room Manager
Altro Paradiso
Full Time • Salary ($75k - $80k)
Mattos Hospitality
New York, NY • Casual Dining
Service Manager
Gage and Tollner
Full Time • Salary ($65k - $78k)
Brooklyn, NY • Fine Dining
Service Manager
Casa Cruz New York
Full Time • Salary ($75k - $85k)
New York, NY • Bar / Lounge
Service Manager
Chi Restaurant & Bar 棋酒吧餐厅
Full Time • Salary ($60k - $80k)
New York, NY • Fine Dining
Front of House Manager
Rosemary's West Village
Full Time • Salary ($75k - $85k)
Casa Nela Restaurant Group
New York, NY • Restaurant Group
Front of House Manager
Casa Nela HQ
Full Time • Salary ($75k - $85k)
Casa Nela Restaurant Group
New York, NY • Restaurant Group
FOH (Front-of-House) Manager
Little Beet Table - New York
Full Time • Salary ($62.4k - $65k)
Convive Brands
New York, NY • Fast Casual
Front of House Manager
COREcruitment - New York
Full Time • Salary ($70k - $75k)
COREcruitment
New York, NY • Recruiting Agency
Service Manager
The Tyger
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Upscale Casual
Service Manager
Chinese Tuxedo
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Upscale Casual
Service Manager
JF Restaurants HQ
Full Time • Salary ($75k - $80k)
JF Restaurants
New York, NY • Restaurant Group
+13 Awards
Service Manager
Blue Hill
Full Time • Salary ($75k - $90k)
Blue Hill Farm
New York, NY • Upscale Casual
Service Manager
RH Hospitality Management
Full Time • Salary ($70k - $75k)
RH Hospitality Management LLC
New York, NY • Restaurant Group
Front of House Manager
Frankies 457 Spuntino
Full Time • Salary ($80k - $90k)
Frankies Spuntino Restaurant Group
Brooklyn, NY • Casual Dining
Taproom Manager
Sixpoint Brewery
Full Time • Salary ($65k)
Artisanal Brewing Ventures
Brooklyn, NY • Gastro Pub
Service / Hospitality Manager
Blend on the Water
Full Time • Salary ($65k - $80k)
Blend Group
Queens, NY • Fine Dining
Service Manager
Tuxedo Hospitality
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Restaurant Group
Service Manager
Jupiter
Full Time • Salary ($75k - $80k)
King and Jupiter
New York, NY • Fine Dining

Pizza, Farm To Table

Bakery / Patisserie, Quick Service, Fast Casual, Wine Bar, Casual Dining

Open Jobs From Leo
Bartender