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Front of House Manager
Brasswood Bar + Kitchen
3111 St. Helena Hwy. N., St. Helena, CA
Brasswood Bar + Kitchen hiring Front of House Manager in Saint Helena, CA

Brasswood Bar + Kitchen hiring Front of House Manager in Saint Helena, CA

Brasswood Bar + KitchenMore Info

Full Time • Hourly ($26.00 - $28.00)
Expired: Jun 7, 2024

Sorry, this job expired on Jun 7, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Brasswood Bar + Kitchen is looking for a Maitre’d/Service Manager to join our team on a full-time basis. We are seeking an experienced, dedicated and organized individual who knows how to lead a team and lives and breathes hospitality. The Maitre’d/Service Manager will work directly with the restaurant Food & Beverage Director and GM to ensure an outstanding guest experience by delivering the highest level of hospitality and serving exceptional food. The ideal candidate will also possess a deep understanding of both food and wine and will excel in a fast paced, high-energy environment. We offer competitive wages, access to medical benefits, food and wine discounts, and 401K matching.

Key Responsibilities:

  • Manage the dining room and floor operations, greet guests and ensure the highest possible standards of service, setting the ambience and atmosphere of the restaurant.
  • Effectively deliver outstanding service and guest experience from door to table, greeting and seating guests promptly and kindly, and resolving concerns from guests in a gracious and timely fashion.
  • Manage hosts and FOH employees by reinforcing company standards, including uniform, grooming and timeliness. Promote cooperative effort, a team spirit, and good morale and service culture among team members.
  • Conduct opening and/or end-of-day procedures including line-up, section assignments, menus, FOH check-out/ tipout procedures. Be available to fill in any role as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager.
  • Maintain safe, secure, and healthy environment by establishing, following, and complying with sanitation, health and legal regulations, and enforcing disciplinary measures on shift.
  • Communicate maintenance issues to property manager to ensure completion in a timely manner.
  • Assist FOH staff as needed such as filling in for bartenders, servers, food runners, host.
  • Perform other work-related duties as assigned.

Position Requirements:

  • Three + years previous experience required in restaurant management.
  • Demonstrated ability to work independently, with minimal supervision.
  • Solid understanding of cooking methods, ingredients, kitchen/bar equipment, and related processes.
  • High level of professionalism and strong work ethic.
  • Ability to lead a team in a fast-paced, high-pressure environment.
  • Time management strengths with the ability to multi-task.
  • Proven track record of effectively leading and managing others.
  • Experience with POS and restaurant management software required. Heartland Restaurant and RESY knowledge are a plus.
  • Bilingual (English/Spanish) a plus. 
  • Ability to stand and walk for long periods. This position requires the ability to occasionally lift items up to 50 pounds such as wine cases. 

Compensation Details

Compensation: Hourly ($26.00 - $28.00)

Benefits & Perks: Health Insurance, 401k


Required Skills

Leadership

Team Management

Food and Wine Knowledge

Fast Paced Environment

Customer Service

Problem Resolution

Staff Management

Sanitation regulations

Health Regulations Compliance

Maintenance Coordination

Food Running

Time Management

Multitasking

POS System

Restaurant Management Software

Bilingual (English/Spanish)

Physical Strength

Read more


View Job Description

New American, Californian

Upscale Casual

At Brasswood, we love to share our passion for food and wine and the Napa Valley lifestyle. Our concept is simple; celebrate our local bounty by making elegant wines, cooking delicious food, and creating a warm and welcoming space where guests can relax, slow down and enjoy the finer things in life.

Brasswood Estate features a state-of-the-art winery with 17,000 sq. feet of caves, where we make our own boutique wines and collaborate with premium winemaker clients. Our property. located just north of downtown St. Helena, is also home to multiple tasting rooms and event spaces. We feature a unique sensory room curated by our Estate Sommelier, a bottle shop with rare wines and liquors, and our world-class restaurant, Brasswood Bar + Bakery + Kitchen.