Position Title: AM server
Reports to: GM and FOH Managers
Position Summary:
Sell and serve food and drinks in a professional manner. Enhance the customer experience according to RSH and Ritz-Carlton standards.
Tasks and Responsibilities:
- Must be able to pass Responsible Service of Alcohol Test.
- Serve a set number of tables, as determined by management.
- Complete knowledge of RSR Restaurant’s food and beverage preparation.
- Ability to sell alcohol and food items.
- Able to use a computer
- Able to interact with guests in a friendly/fast and anticipatory manner.
Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
- Clear and reset tables.
- Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
- Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
- Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
- Other duties as directed.
Essential physical requirements
- Able to work standing up and walking during entire shift.
- Able to continuously reach, carry, lift, bend, stoop and wipe
- Pulling and pushing up to 50 pounds
- Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
- Personal hygiene is a most plus frequent washing of hands is required
- Must be of legal age to serve alcohol
Knowledge and Skills
- Must be able to suggestively sell food and beverage items, to include egg preparations, and specialty coffees.
- Basic mathematical skills with the ability to make change
- Must be able to read and write
- Computer proficiency
- Excellent communication skills
- Multi-tasking and able to move in a fast-paced environment while maintaining a clam demor.
- Knowledge of workplace safety procedures
- When applicable, must have licenses, certifications or registrations according to State requirements
- State health and alcohol compliance cards (if applicable)
- 3 years of experience as a server
