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Maitre D'
Union Square Cafe
101 East 19th Street, New York, NY
Union Square Cafe hiring Maitre D' in New York, NY

Union Square Cafe hiring Maitre D' in New York, NY

Union Square CafeMore Info

Full Time • Hourly ($10.65)
Expired: Jun 5, 2024

Sorry, this job expired on Jun 5, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 35 years. In our second home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since we opened in 1985. Designed by Rockwell Group, our new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment. Union Square Cafe has won five James Beard Awards and earned Zagat Survey’s #1 ranking as New York’s Most Popular Restaurant an unprecedented nine times.

Who you are: 

The Maitre D’ role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Maitre D’ has a firm grasp on what is happening in all parts of the restaurant at all times during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence.  

What you’ll do:

  • Create a welcoming and hospitable environment for guests. Recognizing VIP guests, regular guests and actively trying to create new ones. 
  • Quote accurate wait times while “finding the yes” for all guests.
  • Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
  • Work with efficiency and a sense of urgency while remaining composed.
  • Demonstrate an understanding of reservations booking strategies and a working knowledge of all functions of Sevenrooms.
  • Coordinate with management and guest experience team to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests.

What we need from you:

  • 2+ years in a guest-facing restaurant role
  • A passion for guest experience and hospitality
  • English fluency and additional languages preferred, but not required
  • Ability to stand or walk for long periods of time 

What you’ll get from us:

  • Hourly rate of $10.65/hr + tips
  • Full Health, Dental, and Vision insurance within one month of employment
  • Paid Time Off to support you with an active life outside of work
  • Paid Parental Leave
  • Dining credit and discounts throughout the USHG family of restaurants
  • Matched 401(k) to help you invest in your future
  • Generous Employee Referral Program
  • Access to the USHG HUGS Employee Relief Fund
  • Access to Mentor Programs, Career Development classes, and personalized career advancement support

#WORKWITHUS


Compensation Details

Compensation: Hourly ($10.65)

Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance


Required Skills

Communication

Reservations Booking

Guest Relations

Team Coordination

Time Management

Problem Solving

Customer Service


View Job Description

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1 Employee RecommendationSee Details

Part of Union Square Hospitality Group

Union Square Cafe—the flagship business that launched Danny Meyer’s Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 30 years. In its new home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since it opened in 1985. Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Designed by Rockwell Group, Union Square Cafe’s new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment.

Union Square Cafe has won five James Beard Awards and also earned Zagat Survey’s #1 ranking as New York’s Most Popular Restaurant an unprecedented nine times.

We offer medical, dental, vision, 401K, flex pay, life insurance, employee dining program and paid vacation. USHG provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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