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Required Years of Experience
1 year
Job Details
Are you looking for a company that allows you to just deliver WOW!
IL Buco, a beloved and notable NoHo gem is currently looking for a dynamic Host to join our team.
If you take pride in Guest relations, being personable, outgoing and work well under pressure then check out the below job description:
REQUIRED:
Enjoy a fun, family-oriented environment. We offer generous employee discounts, competitive pay, Paid time off, flexible schedule and great opportunities for career growth!
Want to learn more about us? Check out our website: www.ilbuco.com, or social media @ilbuco_av @ilbuconyc @ilbucovita @bottega_ilbuco
il Buco is an Equal Opportunity Employer.
IL Buco, a beloved and notable NoHo gem is currently looking for a dynamic Host to join our team.
If you take pride in Guest relations, being personable, outgoing and work well under pressure then check out the below job description:
Duties and Responsibilities
- Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.
- Know the table numbers and position numbers in all sections of the restaurant.
- Perform in accordance with the service guidelines of the restaurant at all times.
- Maintain a comprehensive knowledge of Resy booking systems.
- Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building.
- Maintain general knowledge of nearby landmarks, transportation, and other il Buco properties.
- Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails.
- Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
- Report all guest complaints to management immediately and follow up with the guest to ensure their needs have been met.
- Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
- Execute payment transactions for guests throughout the restaurant as needed.
- Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building.
- Build a thorough knowledge of our service standards and style as detailed by the Employee Handbook.
- Treat all areas of the restaurant with respect. Contribute to the cleanliness and organization of the space at all times.
- Act in a professional manner and represent il Buco graciously whether you are in house, traveling, or at another local establishment.
Physical Demands & Essential Functions
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
- Fluent in both written and spoken English
- Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
REQUIRED:
- 1-2 years experience in a high-volume, fine-dining restaurant
- Available to work weekends and holidays
- Experience with Resy, or comparable reservation system
- Excellent communication and problem solving skills
- Able to maintain a professional, yet welcoming and friendly demeanor at all times
Enjoy a fun, family-oriented environment. We offer generous employee discounts, competitive pay, Paid time off, flexible schedule and great opportunities for career growth!
Want to learn more about us? Check out our website: www.ilbuco.com, or social media @ilbuco_av @ilbuconyc @ilbucovita @bottega_ilbuco
il Buco is an Equal Opportunity Employer.
Compensation Details
Compensation: Hourly ($18.00 - $22.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Dining Discounts, Paid Time Off
Required Skills
Positive Attitude
Willingness to Learn
Table and Position Number Knowledge
Resy Booking System Knowledge
Verbiage Fluency for Waitlist and Reservations
Guest Complaint Handling
Payment Transaction Execution
Food and Beverage Knowledge
Service Standards Knowledge
Cleanliness and Organization
Professional Demeanor
Communication Skills
Problem Solving Skills
Professional References
Experience With Resy or Comparable Reservation System
Read more
Mediterranean, Italian, European
Upscale Casual, Fine Dining
Part of Il Buco Family
(212) 533-1932
CountryLanguage