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Assistant General Manager
Hank's Oyster Bar
818 North Saint Asaph Street, Alexandria, VA
Hank's Oyster Bar hiring Assistant General Manager in Alexandria, VA

Hank's Oyster Bar hiring Assistant General Manager in Alexandria, VA

Hank's Oyster BarMore Info

Full Time • Salary ($77k - $83k)
Expired: May 26, 2024

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Required Years of Experience

2 years


Job Details

Jamie Leeds Restaurant Group, home to award winning Hank's Oyster Bar, has an immediate opening for an Assistant General Manager at our Old Town, Alexandria location in the heart of the Old Town North neighborhood.

THE ROLE
As a leader of the front of house operations, the Assistant General Manager works with the property team to communicate, drive, and measure productivity and effectiveness in achieving the overarching financial, employee, and guest satisfaction goals of Hank’s Oyster Bar, Old Town Alexandria while adhering to all Jamie Leeds Restaurant Group guidelines and policies.

Specifically, the Assistant General Manager is directly responsible for:

  • Supporting the General Manager in hiring, training, and supervising all front-of-house team members, with a specific focus on the bar team.
  • Acts as a role model for outstanding service; continuously works to elevate service standards and personally embodies hospitality in daily actions. 
  • Creates and maintains bar schedule and work assignments to ensure appropriate coverage within budgetary guidelines. 
  • Submits schedule to General Manager for approval. 
  • Participates in training of front-of-house staff in all menu offerings and driving the restaurant’s service standards. 
  • Able to perform all POS functions, including opening and closing procedures, comps, voids, and transfers, and back of house administration (menu management, etc.). 
  • Conducts pre-shift meetings and ensures team is prepared for every shift. 
  • Reviews daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation. 
  • During service, manages customer relationships, providing support to service team as needed and mitigating any guest concerns with the highest possible level of service and hospitality. 
  • Possesses thorough knowledge of all food and beverages; can describe menu accurately and attractively. 
  • Coordinates with management and back-of-house team members to ensure timely service, food quality, and overall organization and cleanliness. 
  • Attends mandatory meetings, including staff meetings, leadership meetings, etc.    
  • Demonstrates positive leadership characteristics that inspire team members to meet and exceed the Company’s hospitality standards. 
  • Completes any additional tasks as assigned by management. 
  • Executing and maintaining our Core Beverage program
  • Ordering and weekly inventory of all liquor, beer, wine, soft drinks, juice, coffee, and N/A beverages
  • Ensuring flawless execution of private events in conjunction with the culinary team
  • Other assigned tasks as needed to drive employee and guest satisfaction

Physical Demands 

  • Seeing, hearing, and speaking. 
  • Able to lift up to 50 pounds occasionally. 
  • Able to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions. 

These physical requirements may be accomplished with or without reasonable accommodation. 

DESIRED QUALIFICATIONS
Our ideal candidate possesses a strong knowledge of food & beverage operations and profitability with a focus on bar management. They are outgoing, hospitable, and truly embody our guest first mentality, providing goodness to people through food and beverage. 

  • Minimum of 2 years of Assistant General Manager experience in a high-volume, beverage centric restaurant: 200-300 covers per day, 4M - 5M+ in annual sales.
  • Excellent written and verbal communication skills 
  • Adaptable in fast-paced and challenging work environment.
  • Ability to work a variable schedule, including nights, weekends, and holidays, per the needs of the business.
  • Ability to perform essential job and maintain professionalism when working under pressure.
  • Proven financial literacy with experience managing restaurant budgets.
  • Working knowledge of the following systems: TOAST, Craftable, Microsoft 365 and TEAMS





Compensation Details

Compensation: Salary ($77,000.00 - $83,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts, Jamie Leeds Restaurant Group offers competitive wages and benefits, participation in a quarterly bonus plan, paid time off, company sponsored medical/dental/vision insurance, generous 401K plan with employer match, dining discounts, an Employee Assistanc


Required Skills

Leadership

Communication

Productivity

Financial Management

Employee Management

Guest Satisfaction

Training

Supervision

Bar Management

Service Standards

Schedule Management

POS System knowledge

Menu Management

Customer Relationship Management

Food and Beverage Knowledge

Team Coordination

Event Planning

Inventory Management

Read more

View Job Description

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Seafood, American

Casual Dining

Part of Hank's Oyster Bar

ABOUT JAMIE LEEDS

Jamie Leeds is one of Washington’s most highly recognized chefs due to her wildly successful restaurant, Hank’s Oyster Bar; her very active role in the community and her 20 plus years of inspiring culinary experience in New York, prior to moving to DC. In May 2005, she opened her first restaurant as executive chef and owner, the 65-seat Hank’s Oyster Bar, which serves “Urban Beach Food”. Hank’s is named after Leeds’ father, who she credits as her inspiration for becoming a chef. Since its’ opening, Hank’s Oyster Bar has been praised by Gourmet, Bon Appetit, Food & Wine, Southern Living, The Washington Post, Washingtonian, DC magazine, The Washington Times and Fox Morning News.

Leeds came to Washington, D.C. when she joined the Washington Terrace Hotel as executive chef in May 2002, where she launched the 70-seat 15 ria. Her American cuisine with a comfort food twist was an immediate hit at the handsome, new boutique hotel where she was also responsible for developing catering menus. Wine Spectator, The Washington Post, Washingtonian and Bon Appetit were among the publications that praised Chef Leeds for her exceptional fare.

Favorable reviews and a successful launch also earned Jamie Leeds a nomination for “Rising Culinary Star” from the Restaurant Association of Metropolitan Washington’s Capital Restaurant & Hospitality Awards in June 2003. Chef Leeds was also named a “Rising Star Chef” by Starchefs.com for Washington, D.C.’s 2003 awards program, which selected only seven chefs throughout the area for the coveted recognition. In 2006, her new restaurant Hank’s Oyster Bar was nominated for a RAMMY for “Best New Restaurant” by the Restaurant Association of Washington and in 2008, Hank’s won the coveted RAMMY for “Best Neighborhood Restaurant”. In 2012, Hank’s Oyster Bar was nominated again by Restaurant Association of Washington for “Best Casual Restaurant”.