Treat every customer, employee and vendor with respect and dignity.
Respect is the basis for our mission and creating a dignified and welcoming environment is vital to our success.
Ensures that service is carried out in a warm hospitable atmosphere and in accordance with established policy.
Supervises team members according to established personnel policies and procedures.
Assists in training and evaluating all dining room personnel and enforces food and beverage policies and procedures.
Interacting with our guests and responding to their feedback.
Maintains a clean, safe, hazard-free work environment..
Promote teamwork within the restaurant, creating a positive work environment.
Ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception.
Document and file departmental attendance, staff warnings, suspensions and terminations, etc.
Requirements:
Effective style of management promoting a team atmosphere
Ability to motivate and educate team members
Proficient in all aspects of dining service
Strong knowledge of food and beverage and a passion for hospitality
Ability to inspire staff to achieve their potential
Basic understanding of food handling and sanitation requirements of the New York State Department of Health
Position Characteristics:
Great hospitality professionals have a natural affinity for taking care of others and are fulfilled by improving the lives of those around them. We can learn the technical skills needed for the restaurant business, but a sense of true hospitality is innate.
We are seeking a special person with a high level of integrity, who can adapt in difficult situations, solve problems and make decisions when necessary. Shows an eagerness and capacity to learn and can be relied upon to complete tasks.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
Education and Experience:
Three years prior front of the house experience in a high volume establishment. Experience in various capacities of restaurant staff (id: waiter, host, bartender, runner, etc.) strongly preferred.
Previous managerial experience of 2 years are required; we are willing to train the right candidate.
The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role.
Glass House Tavern is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Health insurance available
- Paid time off
- Paid training
Restaurant type:
- Bar
- Upscale casual dining restaurant
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Shift availability:
Work Location: In person