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Fasano Restaurant New York hiring Host/Reservationist in New York, NY

Fasano Restaurant New YorkMore Info

Full/Part Time • Hourly ($20.00 - $30.00)
Expired: May 16, 2024

Sorry, this job expired on May 16, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

The Host/Reservationist makes sure that their guests feel welcomed, cared for, and valued. They create a warm and welcoming environment for patrons from the moment they enter the establishment. Hosts or Hostesses typically provide menus, take names for reservations, and answer the phone. This position will entail both Host/Reservationist duties as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Greeting guests as they enter and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations, and answering questions.
  • A thorough knowledge of the menu.
  • Helping with other positions in the restaurant as needed.
  • Providing great customer service.
  • Scheduling flexibility required; may entail late nights, weekends, and holidays.

QUALIFICATION STANDARDS:
Education: High school diploma or equivalent preferred.
Experience Required: Prior restaurant/fine dining experience preferred.
Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits.
Grooming: All employees must maintain a neat, clean and well-groomed appearance per Company standards.


Compensation Details

Compensation: Hourly ($20.00 - $30.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Customer Service

Resy

Reservation Management Platforms

Communication

Reservation Management

Conflict Resolution

Menu Knowledge

Telephone Skills

Professionalism

Flexibility

OpenTable

Organizational Skills

Fine Dining Experience

People Skills

Time Management

Microsoft Office

Phone Etiquette

Computer Skills

Administrative Skills

Multitasking

POS Systems

Fine Dining Service

Guest Relations

High Volume Service

Hospitality Driven

Teamwork

Proactive

Problem Solving

Team Player

Work In a Fast-Paced Environment

Reservation Systems

Guest Reception

Following Instructions

Guest Interaction

Read more


View Job Description

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Italian

Fine Dining, Restaurant Group

Fasano Group - Since 1902

The Fasano family has been at the helm of the São Paulo hospitality industry for over a century in Brazil. However, it was fourth-generation family man Rogerio Fasano, who in the 80’s reestablished, first in São Paulo and then Rio de Janeiro and Uruguay, a collection of the finest restaurants and hotels in the region.

In 2007, the Fasano Group made an important move and merged with JHSF. Founded in 1972, JHSF is the leader in Brazilian high-end real-estate sector. The partnership allowed for further accomplishments such as the opening of the first Fasano abroad, at the Uruguayan resort of Punta del Este; the Hotel Fasano Boa Vista located in São Paulo’s countryside, among other projects like Fasano Fifth Avenue New York and Fasano Restaurant New York.

Bartender