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Host
L'Antica Pizzeria da Michele - Los Angeles
1534 North McCadden Place, Los Angeles, CA
L'Antica Pizzeria da Michele - Los Angeles hiring Host in Los Angeles, CA

L'Antica Pizzeria da Michele - Los Angeles hiring Host in Los Angeles, CA

L'Antica Pizzeria da Michele - Los AngelesMore Info

Full/Part Time • Hourly ($17.00 - $20.00) plus tips
Expired: May 13, 2024

Sorry, this job expired on May 13, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Job Title: Host

Summary

Job Description

The host presents a positive first impression of L’Antica’s friendliness, excellent service and high standards. The host also greets guests upon arrival, inform guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their tables and bids guests farewell as they leave.

Responsibilities

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort and seat guests to assigned dining area; present menus; answer initial questions, announce waiter's name

  • Carry natural conversation with guests without sounding scripted or intrusive

  • Use visual cues to seat Guests in either the bar or dining area depending on their preference

  • Notify guests when a table is ready.

  • Report any problems or issues to restaurant manager.

  • Assist in setting up and cleaning up the restaurant during opening and closing shifts,

    respectively.

  • Addresses and resolves customer concerns and complaints.

  • Monitor and manage the flow of Guests into the Dining and Bar areas

  • Answer incoming calls and take reservations for breakfast, lunch or dinner
  • Plan and organize reservations on restaurant seating chart

  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

  • Observant to guests' needs throughout dining experience to ensure they receive high quality

    service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink

    is refilled prior to getting back to the door).

  • Manage seating chart throughout shift and optimize seating and assign guests evenly across servers’ sections to ensure even workload for wait staff

  • Schedule reservations with large parties in collaboration with management teamReconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

  • Performs opening and closing duties, as needed.

  • Perform light housekeeping duties such as cleaning glasses and menus and ensuring restrooms are clean, stocked and orderly.

    Requirements

  • Proven experience as a host in full service restaurant

  • Good understanding of restaurant health and safety regulations

  • High school diploma or GED

  • Strong attention to detail, multi-tasking and time management skills

  • Availability to work around peak hours, including nights, early mornings, weekends, and

    holidays.

  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment

  • Able to clearly communicate guests' needs to team members

  • Able to hear well in a loud environment in order to answer telephone and respond to guest

    requests

  • Passion for providing extraordinary service

  • Upbeat, outgoing and positive

  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Willing to follow instructions and ask questions for clarification if needed.

  • Able to handle money accurately and operate a point-of-sale system.

    Skills

  • Excellent time management skills

  • Excellent communication skills

  • Enthusiasm to develop skills and knowledge

  • Adaptable to change and willing to embrace new ideas and processes

  • Demonstrates excellent interpersonal and customer services skills

  • Maintains professional but friendly demeanor

  • Is capable of remaining patient and polite when speaking to frustrated guests.

  • Demonstrates ability to read and interpret restaurant’s seating chart.

  • Demonstrates strong problem-solving skills.

Certificates and Licenses:

Food Handler Certificate

Please come in Monday-Friday from 2pm-5pm and ask to speak to a manager.


Compensation Details

Compensation: Hourly ($17.00 - $20.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Dining Discounts


Required Skills

Excellent Time Management Skills

Excellent Communication Skills

Enthusiasm to develop skills and knowledge

Adaptable to change and willing to embrace new ideas and processes

Demonstrates Excellent Interpersonal and Customer Service Skills

Maintains Professional but Friendly Demeanor

Capable of Remaining Patient and Polite When Speaking to Frustrated Guests

Strong Problem Solving Skills

Read more

View Job Description

Open Jobs From L'Antica Pizzeria da Michele - Los Angeles


Assistant Manager
Full Time • Salary ($80k)
Require min. 2 years of experience
Floor Manager
Full Time • Hourly ($27.00 - $35.00)
Require min. 2 years of experience

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Pizza, Californian, Italian

Upscale Casual, Casual Dining, Fine Dining, Restaurant Group

Part of L'Antica Pizzeria da Michele

L’Antica Pizzeria da Michele, the world-renowned Neapolitan pizzeria, debuted in the heart of Hollywood in 2019 as the first U.S. location. The restaurant’s authentic Neapolitan pizza is made using the same centuries-old recipe, techniques, and Italian imported ingredients at its origin restaurant in Naples, established in 1870. Head Pizzaiolo Michele Rubini helms the famed pizzeria, that also serves many Italian and Mediterranean specialties. Guests who visit L’ Antica Pizzeria da Michele are welcomed into beautiful “courtyards”, which serve as central gathering points for they can view pizzas being prepared in the restaurant’s imported stone oven.

Owner Francesco Zimone, who designed each restaurant, was inspired by his childhood summers in his hometown of Naples, the atmosphere is classic Italian meets modern Californian. Blue and white tiles adorn the walls, and natural wood and Baltic stone are incorporated throughout the terrace and interior.

“ I’m having a relationship with this pizza”
Julia Roberts (Eat Pray Love – L’Antica Pizzeria Da Michele -2010- Naples)

In Italy, L’ Antica Pizzeria da Michele is a tiny shop that only sells two pizzas — Marinara or Margherita, and drew praise for its thin, flavorful pies long before Gilbert’s nod in Eat Pray Love and the subsequent Hollywood appearance in the movie adaptation starring Julia Roberts.

Assistant ManagerFloor Manager