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Busser
LondonHouse Chicago Hotel
85 E Wacker Dr, Chicago, IL 60601
LondonHouse Chicago Hotel hiring Busser in Chicago, IL

LondonHouse Chicago Hotel hiring Busser in Chicago, IL

LondonHouse Chicago HotelMore Info

Seasonal • Hourly ($10.50) plus tips
Expires: Jun 21, 2024

45 people viewed

Required Years of Experience

1 year


Job Details

PURPOSE AND PERFORMANCE GOALS

To interact with our guests and ensure they have a great experience while at LH. Serve beverages and/or food to all guests in a friendly, courteous and efficient manner, resulting in a Five-Star level guest satisfaction. Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction at a Five-Star level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently rest all service ware as prescribed.
  • Greets all guests with a positive demeanor and insure their complete satisfaction. Always strive to exceed our guests’ expectations
  • Prepares the trays, laying out napkins and utensils, performing all other preparation tasks
  • Staying updated on current menu choices, specialties and menu deviations, knowing if the Chef has made changes to the menus
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Records details of the order from guests, repeat order to guest to check for accuracy
  • Retrieve orders from kitchen, confirm accuracy and presentation when delivering to room
  • Abide by all state, federal and liquor regulations pertaining to serving alcoholic beverages to minors or intoxicated guests
  • Picking up trays regularly from hallways and guest rooms
  • Obtaining revenues, issuing receipts, accepting payments, verify validity of charges, records charges returning the change, insures vouchers are properly executed, in order to balance all moneys
  • Provide information to guests including menu descriptions, hotel information, and city surroundings
  • Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests

SUPPORTIVE FUNCTIONS

This position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Ability to attend mandatory meetings.
  • Ability to perform general cleaning tasks to adhere to health and safety standards.
  • Ability to keep work area clean and organized.
  • Ability to perform all assigned side work to include replenishing condiments and restocking side stands.

Compensation Details

Compensation: Hourly ($10.50) plus tips


Required Skills

Interpersonal Communication

Customer Service

Table setting and clearing

Stocking Service Stations

Menu Knowledge

Order Taking

Payment Processing

Alcohol Service Regulations

Tray Preparation

Knowledge of Hotel Information and City Surroundings

Point of Sale System Operation

Cleaning and Sanitation

Organizational Skills

Read more


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American

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Awards
2020
Line CookIn-Room Dining Server