OLHSO Korean Steakhouse, located in San Mateo, is the vision of a South Korean tech company - SHINSTARR. We aim to provide a warm dining experience of Korean Barbeque for our guests with forward thinking technology. OLHSO serves the highest quality USDA Prime beef accompanied by a delicious wine list and a portfolio of Korean inspired cocktails. We are professionals committed to ensuring empathic hospitality and care to our guests.
We are seeking to hire a dynamic and experienced floor manager to join our passionate hospitality team.
**MUST HAVE OPEN AVAILABILITY**
Benefits:
- Medical benefits
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Dining Discounts
Requirements:
- Provide enlightened service to every guest.
- Previous hospitality experience preferred
- Accurately take and enter orders and communicate flow with management and chefs.
- Knowledge of POS (point of sales) systems.
- Must be able to lift heavy boxes (at least 50 lbs).
- Ability to walk, stand, and bend for extended periods of time
- Occasional kneeling, bending, crouching, and climbing is required.
- Available to work weekends, nights, and holidays as the business dictates.
- Food safety certification + TIPS certification
- Maintains physical facilities within the restaurant space.
- Implements policies and protocols for restaurant operations.
- Holds staff accountable to restaurant policies, procedures, service standards, and steps of service.
- Assists the General Manager as directed.
- Trains, schedules, and delegates work assignments to all Front of House department team members
- Develops positive customer relationships and addresses guest issues.
- Responds efficiently and accurately to guest needs.
- Appraises staff performance and provide feedback to improve productivity.
- Develops strategies for better workplace efficiency and goal achievement.
- Liaises between employees and General Manager (“GM”).
