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Urban Farmer Steakhouse - Philadelphia
1850 Benjamin Franklin Pkwy, Philadelphia, PA 19103, United States
Urban Farmer Steakhouse - Philadelphia hiring Host in Philadelphia, PA

Urban Farmer Steakhouse - Philadelphia hiring Host in Philadelphia, PA

Urban Farmer Steakhouse - PhiladelphiaMore Info

Full Time • Hourly ($15.00)
Expired: May 11, 2024

Sorry, this job expired on May 11, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

OTHER OPEN POSITIONS:
- Bartender
- Busser
- Food Runner
- Server


POSITION FOCUS

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

 

ESSENTIAL RESPONSIBILITIES

  • Meets arriving customers as they enter restaurant with cordial greeting.
  • Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
  • Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
  • Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
  • Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
  • Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
  • Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
  • Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
  • Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
  • Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
  • Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
  • Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
  • Checks the proper set-up of tables and seating prior to opening.
  • Immediately reports in writing any maintenance or housekeeping discrepancies to management.
  • Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

 

OTHER RESPONSIBILITIES

  • All other duties as assigned, requested or deemed necessary by management.

 

 

SUPERVISORY DUTIES

None

 

BEHAVIORAL FOCUS

At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).

POSITION QUALIFICATIONS

Education/Formal Training

High School diploma or equivalent

 

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

 

Knowledge/Skills

  • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

 

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
  • Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
  • Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
  • Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

 

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

 

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.


Compensation Details

Compensation: Hourly ($15.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts, Wellness Program, Hotel Room Discount, Tuition Reimbursement, Holiday Pay, Associate Meal, Spa Discount and many more!


Required Skills

Customer Service

Fine Dining Service

Cash Handling

POS Systems

Mathematical aptitude

High Volume Service

Computerized Cash Register Systems

Communication

Basic Customer Service Skills

Positive Attitude

Restaurant Operations

Telephone Skills

Food Service Principles

Attention to Detail

Verbal and Written Communication in English

Welcoming Guests

Ability to follow instructions

Guest Interaction

multi tasking

Organizational Skills

Tact and Understanding in Customer Service

Guest Service

Handling Coins and Writing Utensils

Lifting and Carrying Trays and Bus Tubs

Standing for Extended Periods

Vision Abilities

Read more


View Job Description

Open Jobs From Urban Farmer Steakhouse - Philadelphia


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Require min. 2 years of experience
Restaurant Manager
Full Time • Salary (Based on Experience)
Require min. 2 years of experience
Busser
Full Time • Hourly ($6.00) plus tips
Require min. 1 year of experience

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Steakhouse, American

Upscale Casual

1 Employee RecommendationSee Details

In a world of white tablecloths and subtle snobbery, we’re doing something rare: being real. We’re less steak and more house. Our house – and yours.

Urban Farmer was founded on the idea that combining responsibly sourced food, high-quality ingredients and down-to-earth values would create a new kind of steakhouse, where people could create memories and communities could thrive.

Banquet Sous ChefLine CookRestaurant ManagerSee all open jobs (4)