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Service Manager
San Francisco, CA
Cotogna hiring Service Manager in San Francisco, CA

Cotogna hiring Service Manager in San Francisco, CA

CotognaMore Info

Full Time • Salary ($90k - $100k)
Expires: Jul 4, 2024

371 people viewed

Required Years of Experience

2 years

Job Details

Cotogna is the quintessential neighborhood spot featuring seasonally and daily changing Italian cuisine with house-made pasta, spit-roasted and grilled meat, wood-oven pizza, local seafood, and produce coming from the restaurant’s own farm. In keeping with Chef Michael Tusk’s cuisine, Cotogna showcases the best of Italian viticulture with an emphasis on organic, small scale wines true to their terroir.


A motivated, organized, charismatic individual. You are passionate about food and beverage, people and hospitality. A quick thinker who possesses the ability to simultaneously be creative and organized. Inherently hospitable, infinitely curious and KIND. You strike up a conversation with anyone, perform well under pressure and have an insatiable desire to learn. You want the opportunity to make your mark and contribute!

The Cotogna Service Manager oversee the restaurant floor and ensures the flow and ease of service. This position is a leader and mentor for the all FOH staff. Duties include but are not limitied to:

  • Supervision of FOH staff, guiding and mentoring as needed
  • Oversight of guest reservations
  • Working with host team to ensure proper pacing of seatings and order placement
  • Directing areas of focus to the service team and coordinating breaks 
  • Assisting service team when necessary
  • Check-ins with all guests and oversight of guest feedback


  • At least 2-3 years’ experience as a successful supervisor or manager
  • Previous restaurant experience required 
  • Knowledge and previous experience with Italian food and wine highly preferred but not required
  • Strong communication skills and advanced computer and POS literacy
  • Extensive experience training staff
  • Ability to comply with company’s health and safety standards


  • Competitive compensation
  • 100% paid Medical, Dental, and Vision, 401K with up to 4% match
  • Deep retail-cost wine discounts, Cotogna Farmer’s Market & restaurant dining discount
  • Trips to our Fresh Run Farm in Marin and participation in our Employee Purchasing Program
  • Tax deferred commuter benefits for parking or public transportation
  • Personalized development plan, advancement opportunities, wine education curriculum
  • Sponsorship of continuing education classes in food and beverage

We are an Equal Opportunity Employer committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Quince & Co is committed to complying with the requirements and guidance from our government authorities and to protecting our customers and colleagues. As such, all positions require COVID-19 vaccination. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement

Compensation Details

Compensation: Salary ($90,000.00 - $100,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Wine Service

Supervision of Staff

Conflict Resolution


Customer Service

Guest Reservations

Fine Dining Service

Proper Pacing of Seatings

High Volume Service

Order Placement

Food Safety Knowledge

Communication Skills

POS Systems

Computer Literacy

Team Development

POS system experience

Staff Management of up to 20

Training Staff


Compliance With Health and Safety Standards

Italian Food Knowledge

Wine Knowledge

Problem Solving

Team Leadership


Time Management

Read more

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Part of Quince & Co

Cotogna is a dynamic restaurant aspiring to be the best neighborhood restaurant in the country. Featuring regional Italian fare, Cotogna means ‘quince’ in Italian as a nod to its sister restaurant next door. Cotogna offers a seasonally and frequently changing menu of spit-roasted or grilled meats and game birds, house-made pastas, wood-oven pizzas, local seafood, salads, salumi and cheese, in the warm atmosphere of the restaurant’s refined urban design. A sophisticated yet playful cocktail program features innovative, ingredient-driven cocktails, and its celebrated all-Italian wine list is approachable yet eclectic.

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