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Reservationist
Marea - New York
240 Central Park S, New York, NY 10019
Marea - New York hiring Reservationist in New York, NY

Marea - New York hiring Reservationist in New York, NY

Marea - New YorkMore Info

Full/Part Time • Hourly ($16.00 - $20.00)
Expired: May 1, 2024

Sorry, this job expired on May 1, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details

Highly-acclaimed Marea, from famed hospitality firm Altamarea Group and located in Central Park South, is looking for an energetic & passionate reservationist / office assistant to join the team. Meaning “tide” in Italian, Marea redefines the seascape of high-end Italian cuisine offers employees the opportunity to work with quality Italian cuisine & wine/spirits, a respectful, safe, professional work environment, and a management team uniquely invested in the growth and success of all team members.


Reservationist Responsibilities include:
- Handle a high volume of phone calls and make reservations using the protocols of the restaurant
- Answer queries and communicate with guests via email in a professional manner
- Recognize VIPs and build relationships with the restaurant’s clientele
- Maintaining and updating the restaurant’s CRM system
- Light administrative work
- Edit and publish all menus
- Communicate effectively across all facets and departments

Reservationist Requirements:
- Strong organizational skills and ability to prioritize tasks
- Ability to remain calm and organized in a high-volume environment
- Candidate should demonstrate an energetic and friendly personality
- Professional writing skills
- Experience with Adobe InDesign and Sevenrooms a plus
- Previous restaurant experience preferred
- Flexible schedule to meet business needs, must have evening and weekend availability

 

We offer competitive compensation and medical, dental, and vision benefits after 30 days of employment for full-time employees. If you are interested in joining the Marea team, please submit your resume. Attachments that cannot be opened will not be considered.

Compensation: $16-$20 per hour, based on experience

Altamarea Group is an Equal Opportunity Employer. 


Compensation Details

Compensation: Hourly ($16.00 - $20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts


Required Skills

SevenRooms

Strong Organizational Skills

Adobe Illustrator

Ability to prioritize tasks

Microsoft Office

Remaining Calm and Organized in a High Volume Environment

Customer Service

Energetic and friendly personality

Phone Etiquette

Professional Writing Skills

Guest Relations

Experience With Adobe InDesign and Sevenrooms

Ensuring Guest Satisfaction

Previous restaurant experience

Creating Strong Guest Relationships

Communication

Communication Skills

Reservation Management Platforms

Telephone Skills

Conflict Resolution

Organizational Skills

Professionalism

Fine Dining Service

People Skills

Computer Skills

Multitasking

Administrative Skills

High Volume Service

Office Suite Software

Proactive

Teamwork

Microsoft Word

Problem Solving

Work In a Fast-Paced Environment

Answering Telephones

Reservation Systems

Guest Interaction

Guest Reception

Hospitality Driven

Team Player

Following Instructions

Integrity

Work Well Under Pressure

Written Communication

Read more


View Job Description

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Italian, Seafood

Upscale Casual

Part of Altamarea Group

Marea is the iconic flagship concept of Altamarea Group. Since opening in 2009, Marea has established itself as an anchor of Central Park and one of the premier fine dining restaurants in New York City. With the highest quality seafood sourced fresh daily from all over the world, Marea’s menu features signature items like astice (Nova Scotia lobster and burrata), handmade pastas – most notably the fusilli with bone marrow and octopus, as well as a seasonal selection of whole fish and shellfish (dover sole, langoustines and grilled lobster). The exquisite menu is complemented by an extensive, one-of-a-kind wine program that contains over 1,000 selections and has attracted wine enthusiasts, connoisseurs and collectors alike.

Marea attracts those who don’t chase luxury, but who live it by elevating life’s moments, indulging their senses, and celebrating every day with impeccable food and service. At Marea, we strive to deliver an elevated dining experience that is also approachable and convivial -- tailored and attentive service approach, with precise focus on consistency and making each client feel special. Our restaurant is beloved by local New Yorkers, visitors from all over the world, celebrities, and everyone else who is seeking a quintessential NYC dining experience.

The restaurant is led by Lauren DeSteno, Executive Chef; Mark Lockard, General Manager; and Francesco Grosso, Beverage Director. To date, Marea has received a James Beard Award for Best New Restaurant, Three Stars New York Times, and featured prominently as a top restaurant in Bon Appétit, Esquire, GQ Magazine, Infatuation, Eater and Zagat.

Awards
2025
2023
2023
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2020
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