Assistant General Manager

We are looking for an experienced and talented Assistant General Manager to join our team.

Key requirements: 2+ plus years of recent work experience in a leadership role in the hospitality restaurant industry and with supervisory/management experience within a high-volume setting.

At Valerie, we provide high quality hospitality service to our guests in fun, enjoyable and energetic environment. If you are passionate about the hospitality restaurant business and genuinely enjoy providing memorable guest dining experience and enjoy the ability to coach, build a team, problem solve, and showcase your leadership skills, then we want to meet you. APPLY TODAY.

In return, Assistant General Managers are offered a competitive compensation package that includes a competitive salary, health insurance benefits, and promising growth and development.

General Managers Job Summary:

Key responsibility for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality.

Responsibilities:

• Maintain a culture of genuine hospitality for all team members and guests.
• Maintain effective and timely communication with the culinary team during service periods.
• Complete all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Maintain professional appearance standards.

• Anticipate and accommodate needs of the guests.
• Supervises and coordinates employee responsibilities to ensure that the restaurant is running efficiently and profitably.
• Participates in interviewing, hiring, and training new applicants and employee development of all subordinates.
• Responsible for the scheduling of assigned department.
• Participates in growth opportunities and employee development of all front-of-house employees.
• Regulates all POS functions requiring a manager’s approval.
• Assists with employee reviews.
• Addresses and resolves guest and employee concerns.
• Responsible for reconciling end-of-shift financials and reporting.
• Responsible for inventorying and ordering operational supplies.
• Ability to perform the job duties of all supervised employees.
• Possesses in-depth knowledge of all food and beverage menus.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Ensures Department of Health and company sanitation standards.
• Practical knowledge of the job duties of all supervised employees.
• Communicates clearly and concisely with front-of-house employees during service.
• Ensures the completion of all opening and closing procedures by FOH employees, as per company standards and expectations.
• Ensures the replacement or repair of all breakage, damage of equipment or furniture.
• Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of venue and its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

What Makes You Great:

• You have a love and passion for the hospitality industry.
• You have 2 years of restaurant management experience (high volume restaurants preferred).
• Ability to work evenings, and close a minimum of 2-3 nights a week.
• You genuinely get joy out of making people happy and can have fun while working.
• You can identify a problem and determine the solution.

• You are organized, self-motivated, and proactive with a strong attention to detail.

• You exemplify the highest standards of honesty and integrity.
• You are highly confident in your abilities and are detail oriented.
• You are a team player and have excellent communication skills.
• You are compliant with all required food and safety certifications.

• You have a strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Proficient with computers (Microsoft Products), POS and technology.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.