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Host
Lacroix at The Rittenhouse
210 West Rittenhouse Square, Philadelphia, PA, United States
Lacroix at The Rittenhouse hiring Host in Philadelphia, PA

Lacroix at The Rittenhouse hiring Host in Philadelphia, PA

Lacroix at The RittenhouseMore Info

Full/Part Time • Hourly ($15.00 - $17.00)
Expires: Jun 9, 2024

381 people viewed

Required Years of Experience

2 years


Job Details

Come be a part of the #1 rated hotel in Pennsylvania!

Lacroix is hiring for a part or full time host 


Opportunity:  Host

Your primary duty as a host is to be the first point of contact between the guest and the restaurant, and always to represent the restaurant in the best possible light.  The rest of your duties, which include but are not limited to answering the phone; greeting guests, seating guests; and maintaining the host stand, are all to be performed in light of that first directive.  You must be on the guest’s side, acting as a host rather than a gatekeeper.

Potential Career Path   

Full-time host or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Essential Job Functions

  • Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu.
  • Answer email inquiries.
  • compose and send end-of-shift recap emails.
  • Answer the phones in a prompt and curteous manner and answer alll questions as well as take reservations in an accurate, efficient, and curteous manner.
  • Maintain accurate seating chart of dining room throughout service.
  • Assist as needed with administrative tasks as requested by managers and Host Supervisor. 
  • Receive records and make any necessary arrangements for reservations in the restaurant.
  • Execute all host functions in accordance Lacroix policies and standards.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High school diploma or equivalent.
  • Previous host experience or comparable customer service experience.

Work Environment and Context

  • Work schedule varies and will include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


Compensation Details

Compensation: Hourly ($15.00 - $17.00)


Required Skills

Customer Service

Conflict Resolution

Reservation Management Platforms

Communication

Teamwork

Telephone Skills

Work In a Fast-Paced Environment

Multitasking

Professionalism

Positive Attitude

People Skills

Attention to Detail

Standing for Long Periods of Time

Organizational Skills

Answering Telephones

Welcoming Guests

Reservation Systems

Work Well Under Pressure

Guest Interaction

Guest Reception

Guest Service

Read more


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European, International / Fusion

Luxury Hotel

1 Employee Recommendation

Part of The Rittenhouse Hotel

(215) 790-2533

Food RunnerPM Server Assistant