POSITION SUMMARY
Responsible for managing the flow of guests in the dining room to maximize seating and ensure guest satisfaction and dining pleasure; A THE VESPER host is also responsible for greeting and seating guests in a friendly, charming manner and bidding farewell to departing guests. Communication between the host, management and floor staff is critical.
Our guests’ experience of genuine hospitality begins with you. You personify what this industry does by making people feel appreciated. Greeting people with a smile, a warm “Welcome to THE VESPER,” anticipating their needs and bidding them a fond farewell will make people feel appreciated. First and last impressions are lasting ones and it is your job to make everyone feel comfortable and welcomed. You are very important to us and your job is very important to our restaurant. The following guidelines will clearly outline our expectations of you and present tools for you to perform your job effectively. We are not able to outline every possible situation you will face within this manual; therefore, you will be expected to handle all aspects of your job with professionalism, elegance and sincerity.
