WHO WE ARE:
Just like you, we dream of ditching work to sip rose in the park and of hot summer nights all year long. We hope you’ll come and be a part of what we are – a place to celebrate life with what we know best – food and drink (crazy delicious food and drink, to be exact) .
People keep asking who we are and where our name came from. Well, here it is – it was through a series of inspirations that are downtown New York: a history of street art, design, music, our 19th-century brick and mortar, and an abstract approach to be whoever we wanted to be, without boundaries. We are cooking food that is meaningful to us and delicious, and we are careful not to label ourselves. Sure, there are jazz roots in hip hop, graffiti roots in Warhol, Basquiat and Haring, and Italian roots in our space, but overall we hold above all else a deep-seeded ideal to be creative and provide a welcoming place for you all to eat. Charlie Bird means New York.
Our space is local, spreading from the inside out; we’re organic in our approach and our delivery. Our team’s background is complex and while we hail from some of the finest dining establishments in the world, we just want to be your favorite, neighborhood joint.
The menu comes from New York’s farmers markets, Long Island fishing boats, country fields and the wondrous meanderings of spirited travelers with passionate palates. We’re crushing seafood, roasted meats, crazy good wine and creamy espresso. Our wine list is broad enough for you to come by and enjoy wine with us every night or, you can be a baller and order something you can’t get anywhere else in the world. We’re Italian influenced, American executed and entirely New York.
WHO YOU ARE:
Self-motivated individual who possesses a positive attitude coupled with a warm yet personable approach to service and most importantly you have a strong sense of team. Ability to turn first time diners into regulars. Open availability and a flexible schedule with at least 1 year of NYC restaurant experience.
Responsibilities Include:
- Provide positive, energetic, and attentive service in a fast-paced environment
- Ability to take orders and maintain full menu knowledge and enter orders correctly into the POS
- Ability to effectively communicate with FOH team, Managers and BOH staff
- Anticipate guest needs and handle guests situations with genuine empathy
- Complete all opening, transition, and closing responsibilities; complete side work assignments
- Keep all areas of the restaurant clean and organized by following cleaning checklist
- Assist with setting up outdoor furniture and maintenance of outside fixture and seating area
- Ability to multi task and move with around the floor with a purpose
- Actively mobilize busser/runner team to fulfill all steps of service while focusing on guest needs.
- Demonstrate ability to aid co-workers during service while successfully maintaining a section.
- Demonstrates knowledge of all menu items, as well as daily specials.
- Have strong beverage knowledge and must be able to effectively navigate the by the glass list without the assistance of a sommelier.
- TIPS Certification preferred
Essential Functions:
- Able to lift 30+ lbs.
- Polished personal presentation: Grooming meets company standards, as outlined by the Service Manual.
- Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
- Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions.
- Ability to perform essential job functions in a fast-paced environment.
- Arrive on time and “floor-ready” for all scheduled shifts. Arrive to work following dress code guidelines and standards.
- Clock in and out for each scheduled shift and shift break. Exhibit accurate and effective use of time and attendance portals and procedures.
- Abide by all Charlie Bird and Delicious Hospitality Group (DHG) policies and guidelines.
WHAT WE OFFER:
- Enrollment in company-contributed health coverage plan (medical, dental and vision)
- Pre-tax commuter benefits
- Potential to accrue 80 hours of PTO (elegible to acrue after 90 days employment)
Delicious Hospitality Group provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.