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Assistant General Manager
Birdie G’s
2421 Michigan Ave, Santa Monica, CA 90404, USA
Birdie G’s hiring Assistant General Manager in Santa Monica, CA

Birdie G’s hiring Assistant General Manager in Santa Monica, CA

Birdie G’sMore Info

Full Time • Salary ($75k - $85k)
Expired: Mar 28, 2024

Sorry, this job expired on Mar 28, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Birdie G's is an award-winning, Westside location from Chef Jeremy Fox and the Rustic Canyon Family. We are currently seeking an Assistant General Manager to join our talented team.

If you are a warm, team player with experience with market-driven fare, we'd love to speak with you. We are looking for hospitality-minded people who are interested in growing their skill set.

If you're interested, please submit your resume to [email protected]

RC Family Guiding Principles

  • Serve delicious, thoughtful food using the best local ingredients.
  • Create an environment for guests where they feel like they are being taken into our home and cared for.
  • Take care of ourselves and each other so we can feel proud about the work that we do.

Benefits Include:

  • Participation in bi-annual bonus program
  • Fully Covered Healthcare
  • 401k Savings Program
  • Monthly Cellphone Reimbursment Stipend
  • Annual Wellness Stipend
  • Paid Time off
  • Paid Sick Time
  • Dining Discounts
  • Growth Opportunities

Job Expectations:

  • Embody, Teach and Manage to the RCRG Five Principles of Hospitality:
    • WARMTH: We believe in creating welcoming and inviting environments and experiences through genuine acts of hospitality, from the moment a guest arrives to the moment they leave
    • KNOWLEDGE: We believe in being experts in our story, our food and menus and the values that define our culture
    • ATTENTIVENESS: We believe in putting the needs of others before ourselves and anticipating our guests’ needs through attention to detail and a present approach to service
    • GENEROSITY: We believe in abundance, both in action and in spirit, and a selfless approach to hospitality. We always charitably give our guests the benefit of the doubt and go to great lengths to provide unique and memorable experiences
    • KINDNESS: We believe in treating ourselves, our guests and our community with genuine empathy, interest and care
  • The AGM consistently provides a quality product and customer service experience that delivers complete guest satisfaction from start to finish. They models and creates a positive environment that’s warm and welcoming.
  • Continued support of the wine program; working with GM on purchasing, monthly wine inventory, provide wine training as well as tools and resources for staff wine education.
  • The AGM assists the GM in responding positively and quickly to guest inquiries and concerns. They correct potential problems as soon as they arise in hopes to remedy a situation swiftly and proactively. This includes issues that come up both during and after service (receipt copy requests, donation requests, neighbor complaints, fielding complaints/feedback, etc.)
  • The AGM assists the GM in hiring high quality people who demonstrate and ensure consistent guest satisfaction, strong work ethic, excellent team skills with knowledge and interest in food and wine. This process includes but is not limited to- posting ads, scheduling and leading interviews, calling references, setting up stages, preparing and updating training schedules, onboarding, orientation and doing new hire check ins.
  • The AGM assists the GM in maintaining the restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
  • Assists the GM with maintaining an A grade from the Health Department and keeping up with all Health Department standards. The AGM will do weekly HD walkthroughs and report any issues to the GM.
  • Assists the GM with scheduling and staffing to maintain the highest level of cost effective service. The AGM must have a full understanding of 7-shifts, approve or deny any employee shift trades.
  • Assists the GM with menu changes and POS management including menu keys, tablet updates, website upkeep and ensuring staff is properly informed and quizzed.
  • The AGM must always have an active floor presence and assists the GM with ensuring proper coverage and smooth service despite day or time. This sometimes requires the AGM and GM to jump into positions when necessary.
  • The AGM scans and codes invoices to PlateIQ and ensures this entire process is timely and organized as well as assist in inputting data in the Weekly Performance Spreadsheet.
  • The AGM helps the GM with the organization and management of supplies and non-food related inventories. Making sure the store remains stocked with necessary items, such as printer paper and ribbon, plates, flatware, glassware, etc.  In addition, the AGM should ensure the office is kept clean and fully stocked with office supplies/tools. 
  • Assists with payroll when the GM is unavailable and has a full understanding of the stores labor goals and budget. The AGM should review and understand financial information and monthly profit and loss statements and attend monthly P&L meetings. The AGM alongside the GM must run the most efficient and cost effective operation within the annual budget.
  • Assists the GM with preparing and leading staff and lead meetings. The AGM continuously improves the skills, knowledge and morale of all employees. They treats the employees with dignity and respect; creates an environment where the entire team does the same.
  • Requirements

    • Excellent customer service skills.
    • Friendly and outgoing manner with the public.
    • Flexibility in work assignments and shift.
    • Initiative and organizational skills.
    • Staff is expected to be at work on time to their scheduled shifts and maintain a professional appearance and be friendly and welcoming to guests and co-workers at all times.
    • Ability to accept and follow verbal instructions and delegated tasks in English.
    • Fundamental understanding of sanitation, cleanliness and personal hygiene.
    • Possession of California Manager Food Handler’s card.
    • Regular, predictable and reliable attendance.
    • Good attention to detail and ability to multi-task and prioritize.
    • Excellent customer service skills with a friendly and outgoing manner toward the public.
    • Flexibility with work assignments and shifts.
    • Initiative and organizational skills.
    • Ability to effectively communicate with co-workers verbally

     


Compensation Details

Compensation: Salary ($75,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts, Wellness Program


View Job Description

Open Jobs From Birdie G’s


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General Manager
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American

Upscale Casual

Part of Rustic Canyon Family

Focusing on Eastern European cuisine & California’s abundant produce, we're helmed by award-winning Chef & Co-Owner Jeremy Fox (also the chef/co-owner at Rustic Canyon) and Executive Chef Matthew Schaler. We're a neighborhood restaurant within Santa Monica’s historic Bergamot Station & the menu is inspired by Jeremy’s ancestral roots. Nearly everything's made in-house, with an emphasis on zero-waste, and seasonal ingredients are sourced from local farmers, ranchers and fishers aligned with our values of planet-friendly practices. The 250+ wine list ranges from classic to trending styles from around the world, while Bar Manager Stephanie Reading's cocktail program leans into farmers' market produce & a variety of housemade ingredients.

Open Jobs From Birdie G’s
HostGeneral Manager