ROLE RESPONSIBILITIES

• Understand and perform to the expectations of Reverie’s Service, Food, Beverage and Wine manuals.
• Maintain a clean, organized and sanitary service stations/ work environment. Handle all equipment with care and caution. 
• Ensure equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Work under the direction of the Captain or Service Manager to ensure efficient and seamless guest service.
• Communicate the needs of the guests with urgency at all times.
• Participate in Pre-Shift meetings, asking questions about menu items, meal composition and wine choices that are new or may be unclear. 
• Assist with new member training by positively reinforcing successful performance and giving respectful and supportive peer coaching as needed.
• Be ready and willing to assist fellow team members as situations arise to ensure guest service standards and efficient operations.
• Communicate with managers and staff to ensure the most pleasurable dining experience possible. Alert management to any guest dissatisfactions or areas of potential conflict or deficiency.  
• Properly manage time and resources and work efficiently with minimal supervision.
• Perform all side work applicable to the assigned station. Check the dining room for any work that has been overlooked.
• Perform all other duties as assigned.

IDEAL QUALIFICATIONS

• Experience in food and beverage service and/or customer service preferred
• Prior experience as a busser, backwaiter or other service role preferred
• Eagerness to learn about food and beverage preparation on an ongoing basis
• Ability to engage with guests
• Commitment to excellence, quality and sincere hospitality
• Ability to walk and stand for extended periods, and the ability to lift up to 30 pounds
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays
• Neat and well-groomed appearance
• Desire to work as part of a high-energy, efficient team in a fast-paced environment 

COMPENSATION

• Competitive Wage
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) w/ company discretionary match
• Employee dining and wine discounts
• Referral Bonuses
• Uniform

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Reverie reserves the right to alter the duties of this role.

Reverie is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Reverie is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and opportunities for growth and career development.